Our Quality Commitment

Internationally recognised external assessment of quality management systems and improvement. By holding the certification, HCA is able to provide assurance to patients that there is a good quality management system in place to support patient care and to improve overall performance on an ongoing basis.

Held by:

• Corporate cancer service department and radiotherapy services at: London Bridge Hospital, London Gamma Knife Centre, The Harley Street Clinic and The Christie Private Care.
• Lister Fertility Clinic.
• Roodlane Medical Limited services, including medical centres in Birmingham, Bournemouth, London and Manchester.

An internationally recognised external assessment for medical devices. HCA’s medical devices management programme has achieved this accreditation, along with HCA’s sterile services departments, which clean surgical instruments. Holding the accreditation demonstrates that an appropriate quality management system is in place that consistently and safely delivers medical devices and related services and meets customer and regulatory requirements.

Held by:

• HCA Healthcare UK (For medical devices)
• London Bridge Hospital, The Lister Hospital, The Princess Grace Hospital, The Wellington Hospital (for surgical instruments)

An internationally recognised accreditation which specifies requirements for competence and quality for medical laboratories. Assessments under UKAS accreditation ensure laboratories meet the relevant requirements including the operation of a quality management system and the ability to demonstrate that specific activities are performed within the criteria set out in the relevant standard. This accreditation is recognised by CQC.

Held by: 

• HCA Healthcare UK Laboratories, Backlogs and Cyted UK Ltd.

An internationally recognised accreditation which specifies the requirements to securely manage information assets and data. It provides a robust approach for managing assets such as customer and employee details, intellectual property, financial information and third-party data. It requires organisations to assess information security risks, put in place robust security controls and processes, and embed information security management across the organisation.

Held by:

• Roodlane Medical Limited services, including medical centres in Birmingham, Bournemouth, London and Manchester

An internationally recognised accreditation, JACIE provides accreditation to transplant programmes to encourage health institutions and facilities to establish and maintain quality management systems impacting on all aspects of their activities and to engage in continuous improvement. Recognised by CQC.

Held by:

• London Bridge Hospital
• HCA @ UCH AND The Christie Private Care are covered by the host NHS trust’s JACIE accreditation.

JAG is a nationally recognised accreditation run by The Royal College of Physicians for endoscopy services. The standards have been established with the gastrointestinal community and are intended to provide patients, healthcare professionals and senior leaders with assurance of the quality of the service provided. Recognised by CQC. 

Held by:

• London Bridge Hospital
• The Princess Grace Hospital
• The Wellington Hospital

Nationally and CQC recognised accreditation which reviews environments that provide treatment to patients with cancer from a patient perspective. The accreditation was developed with the Department of Health and a leading academic institution. Recognised by CQC.

Held by:

• Leaders in Oncology services at Harley Street, HCA @ UCH, London Bridge, Sydney Street, The Christie Private Care and Wellington Outpatients
• London Bridge Hospital (Guy’s Cancer Centre and Radiotherapy)
• The Christie Private Care
• The Harley Street Clinic (Oncology inpatients)
• The Wellington Hospital (Oncology inpatients)

Nationally recognised accreditation for Myeloma services. The Myeloma Best Practice Standards were developed by Myeloma UK, in consultation with patients, family members, carers and healthcare professionals. The standards cover all aspects of Myeloma.

Held by:

• HCA @ UCH (Part of The Harley Street Clinic)
• The Christie Private Care

Perfusion therapy is needed in various medical situations, particularly during open-heart surgery. The Society of Clinical Perfusionists (which is the national body for perfusionists) sets standards for perfusion departments to adhere to. The accreditation is seen as a benchmark for perfusion departments across the NHS and is endorsed by the Royal Colleges of Physicians and Surgeons and the Department of Health. The focus of the accreditation is on whether departments are appropriately staffed, equipped and supported. 

Held by:

• London Bridge Hospital
• The Harborne Hospital
• The Harley Street Clinic
• The Portland Hospital
• The Wellington Hospital

The SEQOHS Accreditation Scheme is run by Faculty of Occupational Medicine. SEQOHS is recognised as the industry standard for occupational health service delivery. It provides an independent assessment of standards in relation to the safety, effectiveness and quality of occupational health services.

Held by:

• Roodlane Medical Limited services, including medical centres in Birmingham, Bournemouth, London and Manchester.

BS 70000:2017 is a British Standard that sets out requirements for quality, safety, and competence in medical physics, clinical engineering which now includes diagnostic and interventional imaging services.

The accreditation provides a framework for the NHS and private sector to provide consistently high-quality services delivered by competent staff working in safe environments. 

Held by:

• Chelsea Outpatients Centre
• Chiswick Outpatients Centre
• The Lister Hospital