CaRi-heart technology
Revolutionary new technology to assess the risk of a serious heart condition or heart attack – many years before anything happens.
Jump to
Urgent care at The Harborne Hospital
Why choose The Harborne Hospital for your urgent care?
The Harborne Hospital’s Urgent Care Centre gives you expert medical care without needing an appointment. Whether you’re feeling unwell, have a minor injury, or simply need to be seen quickly, our experienced doctors are here to help in a calm, relaxed and professional environment. For added peace of mind, our urgent care consultations are available at a fixed fee of £120.
All adults aged 18 and over are welcome to walk in without an appointment. You’ll be seen promptly – in fact, 94% of visitors to HCA UK’s Urgent Care Centres are triaged within 15 minutes*
For life-threatening conditions, call 999 or visit your nearest emergency department immediately.
We’re equipped to assess and treat a wide range of urgent but non-life-threatening conditions. Whether you’re feeling unwell, in pain, or need prompt medical attention, we can help.
We commonly treat:
- Bladder and kidney problems
- Broken bones
- Flu symptoms
- Minor burns and wounds
- Persistent headaches
- Sports injuries
- Stomach problems
- Urinary infections
- Chest infections and respiratory problems
- Women’s health conditions
If you can’t see what you’re looking for in the list above, please don’t hesitate to contact us and we’ll do our very best to help.
The tests we offer include:
- Blood tests
- CT scans
- Electrocardiogram (ECG)
- MRI scans
- X-rays
Our expert radiologists and doctors will assess your condition quickly, with blood test results in as little as 30 minutes and imaging scan reports typically within the hour.
If you do need a scan or test, we’ll explain everything clearly, including any additional costs, before going ahead. And if you need further treatment, we can arrange fast referrals to leading specialists within the HCA UK network.
No, they’re not the same. Urgent Care Centres like ours are designed to treat minor injuries and illnesses that require immediate attention but aren’t life-threatening. These include:
- Broken bones
- Ear or throat infections
- Minor head injuries
- Minor cuts and burns
- Sprains
- Urinary tract infections (UTIs)
For life-threatening conditions like heart attacks or strokes, you should contact 999 or go to the nearest emergency department immediately.
If you have non-urgent symptoms
Get in touch and book a same-or next-day GP appointment
For urgent but non-life-threatening symptoms
There’s no need to book an appointment, adults can walk straight in at one of our Urgent Care Centres
Urgent and life-threatening symptoms
If you’re experiencing life-threatening symptoms, such as chest pains or shortness of breath:
Call 999 or visit your nearest emergency department immediately
Call 999 or visit your nearest emergency department immediately
Packages and prices
We’re committed to keeping our urgent care pricing clear and straightforward.
You’ll be asked to pay for your initial consultation at the time of your visit, and we’ll provide a receipt should you need to claim the cost back through your private medical or travel insurance.
If your treatment requires a referral to a consultant, we’ll talk you through any additional costs before moving forward. If you’re using private health insurance, it’s a good idea to check with your provider to confirm your level of cover.
Our consultation fees are:
Doctor consultation - £120
Nurse consultation - £65
Doctor consultation - £120
Nurse consultation - £65
Our packages start from:
- Limb fracture package (consultation and X-ray) - £322
- Chest infection package (consultation, X-ray and infection blood tests) - £444
- Suturing package (consultation and small wound closure) - £220
- Cardiac chest pain (consultation, ECG, cardiac blood package) - £380
FAQs
An urgent care centre is a medical facility that treats non-life-threatening conditions that require prompt attention but don't need a visit to A&E. At The Harborne Hospital, we offer fast, expert care for adults with a wide range of minor illnesses and injuries, without having to visit an emergency department or wait for a GP appointment.
We don’t treat life-threatening emergencies. If you suspect a heart attack, stroke, or severe trauma, call 999 immediately. In addition to this, we do not treat:
- Mental health crises or acute confusion
- Overdose or toxic substance exposure
- Pregnancy-related issues beyond 20 weeks or severe pain and bleeding at any point in pregnancy
- Severe burns
- Severe trauma
This list is not exhaustive, and in some cases, we may redirect you to the appropriate healthcare service.
You can walk in without a booking. We also offer same-day appointments if you’d prefer to schedule your visit in advance.
We aim to triage patients within 15 minutes* of arrival. You’ll be seen in order of your arrival unless someone presents with a more urgent clinical need.
Yes, we provide expert assessment and treatment for a wide range of sports-related injuries, including sprains, strains, and fractures. Our on-site X-ray service helps us quickly diagnose the issue and if specialist input is needed, we can refer you directly to our orthopaedic or sports medicine consultants for ongoing care.
Yes, our team can treat minor wounds, cuts, abrasions and superficial burns. If you need, we can provide stitches and ensure proper wound care to support healing while reducing the risk of infection.
No, you don’t need to be registered with a GP to use our urgent care service. Adults over 18 are welcome to attend without referral. If you choose to provide your GP’s details, we can send them a summary of your visit for continuity of care.
Yes, you’re welcome to bring a friend or family member for support. Please note that during busy periods, we may need to limit the number of visitors to ensure a safe and comfortable environment for all our patients.
Most patients (96.2%) are treated on their first visit*. If you need ongoing care, we have a network of on-call consultants across multiple specialties. If you do need additional tests or treatment, we’ll explain all costs to you in advance so you can speak to your insurance provider to get pre-authorisation. Self-pay options are also available.
We have pharmacy departments at all our main hospitals and outpatient clinics. Prescriptions can be filled out onsite or at your local pharmacy if that’s easier.
Nearby locations
The Harborne Hospital
Mindelsohn Way B15 2TQ Birmingham
Birmingham Central Medical Centre
1st Floor 1 Cornwall Street (Snow Hill Station Side) B3 2DX Birmingham
*An average of 94.25% people were seen within 15 minutes from January 2023 to December 2023.