Yvette (54) a journalist from Kent, started experiencing pain in her hip seven years ago in 2015. An ex-national gymnast who had been incredibly active and flexible her whole life, Yvette felt concerned about the growing discomfort impacting her quality of life, and so sought help from her GP.
Patients and visitors
At HCA UK we want you to feel welcome from the moment you arrive at any of our locations
Care without compromise
As our patient or visitor, we'll do everything we can to make your time with us as comfortable as possible. From the moment you arrive at one of our award-winning facilities, our friendly, expert teams are by your side. We are dedicated to caring for you like family and making you feel welcome.
Taking care of you
Becoming a patient
Find out how to access care at one of our locations, including getting a referral from your GP and making an appointment to see one of our world-class consultants
Patient registration
Once you have an appointment scheduled with us, some of our locations offer the option to pre-register online to save time on the day. If the location you are attending offers pre-registration you will receive guidance on how to pre-register and a link to your online registration form.
Your visit
Whether you're coming in for a consultation, a routine diagnostic test, physiotherapy or inpatient surgery, we'll let you know what to expect and how to prepare.
Paying for treatment
Find out how to pay for your private healthcare whether you have medical insurance or you're funding your own treatment
Need to know
Your child's stay
Find out more about what you and your child can expect from your stay with us, from child-friendly rooms to participating in your child's care.
Visiting hours
Most of our hospitals offer flexible visiting hours for you to spend time with your loved ones. Visit our hospital pages for contact information and details.
International patients
If you're travelling from abroad for care at one of our hospitals, our dedicated international team will support you throughout your time with us.
Getting a second opinion
If you have been diagnosed with cancer, whether or not you have started treatment, a second opinion can give you reassurance and peace of mind.
Our second opinion service is led by expert consultants. They will provide a comprehensive review of your current and past medical history, to identify the best treatment options for you. This review may identify new treatment options or simply confirm you are already receiving the best treatment. Either way it can help you make an informed decision about what is best for you.
We offer a second opinion service in London and Manchester, covering a wide range of specialities.
Patient stories
Yvette's story: From back pain to hip replacement surgery
A new hip and straight back into the spin of things
David’s gym video shows him repeatedly pushing up to 100kg on a single leg press – not particularly unusual for this keen cyclist, former competitive squash player and all-round fitness enthusiast. What is unusual is that 52-year-old David had hip surgery just 12 weeks earlier.
Michael's MAKO hip surgery to treat his arthritis
73 year-old Michael, an avid walker and charity worker, was diagnosed with arthritis in January 2021. After facing long waiting times and increasing pain that was becoming more frequent, he started to look elsewhere for treatment.