Patients and visitors

At HCA UK we want you to feel welcome from the moment you arrive at any of our locations. As an HCA UK patient, you’ll be cared for by world-leading consultants and nurses. HCA Healthcare UK has the highest proportion of ‘outstanding’ ratings of any private hospital group in the country.

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Care without compromise

As our patient or visitor, we'll do everything we can to make your time with us as comfortable as possible. From the moment you arrive at one of our award-winning facilities, our friendly, expert teams are by your side. We are dedicated to caring for you like family and making you feel welcome.

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Becoming a patient

Find out how to access care at one of our locations, including getting a referral from your GP and making an appointment to see one of our world-class consultants.

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Patient registration

Once you have an appointment scheduled with us, some of our locations offer the option to pre-register online to save time on the day. If the location you are attending offers pre-registration you will receive guidance on how to pre-register and a link to your online registration form. If you do not receive details for pre-registration our team will be available on the day to assist with this process.

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Your visit to us

Whether you're coming in for an outpatient consultation, a routine diagnostic test, physiotherapy, day case treatment or inpatient surgery, we'll let you know what to expect and how to prepare.

Visiting hours

Most of our hospitals offer flexible visiting hours for you to spend time with your loved ones. Visit our hospital pages for contact information and details.

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Paediatrics

Your child's stay

Find out more about what you and your child can expect from your stay with us, from child-friendly rooms to participating in your child's care.

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Paying for treatment

Find out how to pay for your private healthcare whether you have medical insurance or you're funding your own treatment

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International patients

If you're travelling from abroad for care at one of our hospitals, our dedicated international team will support you throughout your time with us.

Find a consultant

Getting a second opinion

If you have been diagnosed with cancer, whether or not you have started treatment, a second opinion can give you reassurance and peace of mind.  

Our second opinion service is led by expert consultants. They will provide a comprehensive review of your current and past medical history, to identify the best treatment options for you. This review may identify new treatment options or simply confirm you are already receiving the best treatment. Either way it can help you make an informed decision about what is best for you.

We offer a second opinion service in London, Birmingham and Manchester, covering a wide range of specialities.

Patient stories

Hear from past patients about their experience
Georgia's story

Georgia's story

At just 20 years old, Georgia was about to fulfil her dream of opening her own beauty salon when persistent symptoms led to an unexpected diagnosis of bowel cancer. 
Hallie's story

Hallie's story

When six-year-old Hallie was admitted to The Portland Hospital in July, her parents were facing an anxious wait. What began as abdominal pain led to a query of appendicitis and, following surgery, concerns around possible sepsis.
Mark's story

Mark's story

For years, left leg pain had been an irritating thing in Mark’s life. “I had a dull, constant ache behind my knee and in my calf when I was standing, especially towards the end of the day when I had been up and about a lot.”
Robert’s story

Robert’s story

After years of his prostate problems causing urinary issues, Robert just wanted to be able to enjoy his normal life again.