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For any life-threatening emergencies, you should always dial 999.
Our Urgent Care Centre is for children aged 0-17 and is by appointment only.
Please call us on 020 3993 8657 for an appointment.
What happens when you call our urgent care?
One of our specialist paediatric nurses will complete an initial assessment and advise you with the next steps to ensure your child receives the best possible care in the most suitable environment. If appropriate, our team will book you in for our next available appointment. Standard opening hours are Monday-Sunday 8am -8pm*
* Last scheduled appointment is at 7pm.
Prices
Appointments for children cost £170. Any additional charges, such as the cost of imaging or any tests, will be discussed with you in advance.
Please note: A cancellation fee may occur if you do not cancel your appointment within one hour of booking your appointment.
What we treat
Conditions we treat include but are not limited to:
- Acute sore throat
- Wound care
- Minor injuries
- Coughs and colds
- Rashes
- Ear pain
- Foreign body in ear or nose
- Suture removal
- Urinary tract infection
- Fever for babies over three months old
Is there anything an Urgent Care Centre does not treat?
Our centre does not handle life-threatening emergencies - please call 999 or visit your nearest emergency department immediately. In addition to this, we also do not treat:
- Mental health
- Severe trauma
- Severe burns
- Accidental ingestion
- Fever under three months old
- Testicular pathology
- Unwell diabetic
- Periods of unresponsiveness
This list is not exhaustive, and we will always redirect you to the appropriate healthcare service.
What if I need further treatment?
If your child needs ongoing care, we have a network of paediatric consultants across multiple specialties. Our expert paediatric team will provide support with onward testing or referrals and we’ll explain all costs to you in advance.
Nurse-led wound clinic
A nurse-led wound clinic has been established at the Urgent Care Centre for children at The Portland Hospital.
It’s available for paediatric patients who require dressing changes, wound reviews and suture removal. Although nurse-led, an urgent care doctor will be available to review any wounds if necessary.
Nearby locations
Our other HCA UK Urgent Care Centres
Urgent Care Centre at The Princess Grace Hospital
The Princess Grace Hospital 42-52 Nottingham Place W1U 5NY London
Urgent Care Centre at The Wellington Hospital
The Wellington Hospital 8A Wellington Place NW8 9LE London
Urgent Care Centre at The Lister Hospital
The Lister Hospital Chelsea Bridge Road SW1W 8RH London
How to access our Urgent Care Centre
Our Urgent Care Centre at The Portland Hospital requires an appointment. If you have any questions please call us.
Travelling to us
By Tube
Great Portland Street station is on the Hammersmith & City Line, Circle line and Metropolitan line. It is located approximately 2 minutes away from us.
Regent’s Park station is on the Bakerloo line. It is located about 5-6 minutes away from us.
By Car
Please be aware that we do not provide parking for patients or visitors. Local parking facilities are limited and we advise visitors to use the nearby Union Carparks in Devonshire Row Mews.
For any life threatening conditions patients should always call 999 or go to the nearest NHS emergency department