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Portland-Hospital-UCC

Urgent Care Centre for Children

Alert

Please be aware we are an APPOINTMENTS ONLY service and we have temporarily moved from 205-209 Great Portland Street to 215 Great Portland Street.  Only one parent/ guardian is permitted per child. No siblings.

Enquiries

020 7390 6150

Daily

8am - 8pm

Urgent Care Centre

215 Great Portland Street

London  W1W 5PN

Payment options available: This facility offers treatments at a fixed price

Coronavirus (COVID-19) situation: Change to services

We are now open

The Urgent Care Centre for Children at The Portland Hospital is now open as an appointment only service and at a new temporary location. Please note that we are unable to see walk in patients. Please phone 020 7390 6150 for triage and appointments.

Current Opening Times
Monday to Saturday: 8am - 8pm
Sunday: 8am - 8pm

The service is only for children aged 0-17 years. Only one parent/guardian is permitted per child. No siblings permitted.

 

Remote consultations

To minimise travel and exposure for you and your child at what we appreciate is an uncertain time, The Portland Hospital are providing remote consultations by video. 

These consultations are available with the UCC physician on a secure platform. Please contact the UCC on the number above to book.

Please note that for any life-threatening conditions, we always recommend that you should call 999 or go to your nearest emergency department immediately.

What happens when you call our urgent care?

To ensure the safety of our staff and patients whilst providing rapid access to healthcare assessment, management and onwards referral, the UCC has a new modified patient pathway.

On phoning the UCC you will have an initial assessment by one of our doctors to ensure your child is suitable for further treatment. The doctor will also ask you some COVID-19 screening  questions. 

  • If after assessment your child’s condition requires a face-to-face consultation, you will be given an appointment to attend the UCC.  
  • If your child's condition can be safely managed by tele-consultation, we will offer you this route.
  • If your child’s condition is not within our inclusion criteria, you may be advised to attend your local Emergency Department or seek treatment via the NHS.

Whilst attending your appointment you and any child 11 years or over will be required to wear a mask, have your temperatures checked and carry out further routine COVID-19 screening questions before commencing your UCC appointment.

Urgent conditions we treat in children

We are able to treat a wide range of minor illnesses and injuries including:

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    Minor non-respiratory illness

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    Simple wound care and dressings

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    Conjunctivitis

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    Minor head injuries

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    Repeat prescriptions

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    Earache

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    Musculoskeletal injuries

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    Rashes

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    Jaundice

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    Urinary infections

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    Six-week baby check

Nurse led wound clinic

A nurse-led wound dressing clinic has been established at the UCC and is available for paediatric patients who require dressing changes, wound reviews (including burns) and suture removal. 

An Urgent Care Physician will also be available to review the wound as required. The service is covered by the majority of insurance providers but a self- pay option is also available.

Onward referral

After the initial assessment our expert paediatric team can provide an onward referral, if needed, to a specialist private paediatric consultant and on-site diagnostic imaging (such as X-Ray) or dressing clinic, as indicated by the clinician.

Important information

For any life threatening conditions patients should always call 999 or go the nearest NHS emergency department.

How to get to our Urgent Care Centre:

  • By Tube icon plus

    Great Portland Street station is on the Hammersmith & City Line, Circle line and Metropolitan line. It is located approximately 2 mins away from us.
    Regent’s Park station is on the Bakerloo line. It is located about 5-6 mins away from us.
     
  • By Car icon plus

    Please be aware that we do not provide parking for patients or visitors. Local parking facilities are limited and we advise visitors to use one of the following public car parks: the NCP in Carburton Street, Union Carparks in Devonshire Row Mews. For further information including pricing please visit the NCP and Union websites.

Our location

Urgent Care Centre

215 Great Portland Street

London  W1W 5PN

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