Urgent Care Centre for Children at The Portland Hospital
Please be aware we are an APPOINTMENTS ONLY service.
You need to book an appointment for your child before attending our Urgent Care Centre. Our contact number is: 020 7390 6150.
For in-person visits, only one parent/ guardian is permitted per child. No siblings.
Enquiries
020 7390 6150
Telemedicine Consultations
8am - 8pm Monday to Sunday
Face to Face Consultations
8am - 8pm Monday to Sunday
Urgent Care Centre
234 Great Portland Street
London W1W 5QT
Payment options available: This facility offers treatments at a fixed price
We are now open as an appointment only service
Our Urgent Care Centre for children at The Portland Hospital accepts patients aged 0-17 years. At present we only allow one parent/guardian per child. No siblings permitted.
Please note we are currently unable to offer walk-in appointments. You need to book an appointment for your child before attending our Urgent Care Centre. Please contact us on 020 7390 6150 for triage and appointments. To minimise travel and exposure for you and your child we also provide remote consultations on a secure platform with one of our Urgent Care Centre Physicians. Please contact the UCC on the number above to book.
What happens when you call our urgent care?
On phoning the UCC you will have an initial assessment by one of our doctors to ensure your child is suitable for further treatment. The doctor will also ask you some COVID-19 screening questions.
- If after assessment your child’s condition requires a face-to-face consultation, you will be given an appointment to attend the UCC.
- If your child's condition can be safely managed by tele-consultation, we will offer you this route.
- If your child’s condition is not within our inclusion criteria, you may be advised to attend your local Emergency Department or seek treatment via the NHS.
Onward referral
COVID-19 Safety measures
On arrival you and your child 11 years or over will be required to wear a mask, have your temperature checked and carry out further routine COVID-19 screening questions before commencing your Urgent Care appointment.
In addition, all patients will be provided with a lateral flow test and a rapid PCR test if admission is required. If you test positive we will be unable to proceed with the face-to-face consultations.
Please be advised we are not able to admit patients to the hospital without a negative PCR test.
Urgent conditions we treat in children
We are able to treat a wide range of minor illnesses and injuries including:
-
Minor non-respiratory illness
-
Simple wound care and dressings
-
Conjunctivitis
-
Minor head injuries
-
Repeat prescriptions
-
Earache
-
Musculoskeletal injuries
-
Rashes
-
Jaundice
-
Urinary infections
-
Viral illnesses
Nurse led wound clinic
An Urgent Care Physician will also be available to review the wound as required. The service is covered by the majority of insurance providers but a self- pay option is also available.
Important information
Travelling to us
-
By Tube icon plus
Great Portland Street station is on the Hammersmith & City Line, Circle line and Metropolitan line. It is located approximately 2 mins away from us.
Regent’s Park station is on the Bakerloo line. It is located about 5-6 mins away from us.
-
By Car icon plus
Please be aware that we do not provide parking for patients or visitors. Local parking facilities are limited and we advise visitors to use the nearby Union Carparks in Devonshire Row Mews. For further information, including pricing, please visit the Union website.
Our location
Urgent Care Centre
234 Great Portland Street
London W1W 5QT
How to access our Urgent Care Centres
We are open for walk-in patients at our Adult Urgent Care Centres, however our paediatric Urgent Care Centre at The Portland Hospital requires booking an appointment. If you have any questions please call us.
For any life threatening conditions patients should always call 999 or go to the nearest NHS emergency department