Paediatric Urgent Care at The Portland Hospital
234 Great Portland Street , London , W1W 5QTWe are now open as an appointment only service
Our Urgent Care Centre for children at The Portland Hospital accepts patients aged 0-17 years. At present we only allow one parent/guardian per child. No siblings permitted. Please note we are currently unable to offer walk-in appointments. You need to book an appointment for your child before attending our Urgent Care Centre. Please contact us on 020 7390 6150 for triage and appointments. To minimise travel and exposure for you and your child we also provide remote consultations on a secure platform with one of our Urgent Care Centre Physicians. Please contact the UCC on the number above to book.
Important information
What happens when you call our urgent care?
- If after assessment your child’s condition requires a face-to-face consultation, you will be given an appointment to attend the UCC.
- If your child's condition can be safely managed by tele-consultation, we will offer you this route.
- If your child’s condition is not within our inclusion criteria, you may be advised to attend your local Emergency Department or seek treatment via the NHS.
COVID-19 Safety measures
In addition, all patients will be provided with a lateral flow test and a rapid PCR test if admission is required. If you test positive we will be unable to proceed with the face-to-face consultations.
Please be advised we are not able to admit patients to the hospital without a negative PCR test.
Please be aware we are an APPOINTMENTS ONLY service.
You need to book an appointment for your child before attending our Urgent Care Centre. Our contact number is: 020 7390 6150.
For in-person visits, only one parent/ guardian is permitted per child. No siblings.
Onward referral
Urgent conditions we treat in children
We are able to treat a wide range of minor illnesses and injuries including:
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Minor non-respiratory illness
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Simple wound care and dressings
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Conjunctivitis
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Minor head injuries
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Repeat prescriptions
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Earache
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Musculoskeletal injuries
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Rashes
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Jaundice
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Urinary infections
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Viral illnesses
Nurse led wound clinic
An Urgent Care Physician will also be available to review the wound as required. The service is covered by the majority of insurance providers but a self- pay option is also available.
How much will my Urgent Care visit cost : Urgent care prices
An initial consultation with an urgent care doctor is £100 for adults, and £150 for children (UCC for children at The Portland Hospital only).
Our price list is a guide to the costs of treatments carried out within the Urgent Care Centre, which are paid for on a self-funded basis. It is possible you may need one or several items from this list.
If you need further care via a consultant referral, the cost of ongoing care will be explained to you. At this stage, if you have private medical insurance, you will be able to seek authorisation for treatment.
It is also possible to self-pay for treatment in any of our hospitals, and pricing can be explained to you by our business offices.
Travelling to us
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By Tube icon plus
Great Portland Street station is on the Hammersmith & City Line, Circle line and Metropolitan line. It is located approximately 2 mins away from us.
Regent’s Park station is on the Bakerloo line. It is located about 5-6 mins away from us.
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By Car icon plus
Please be aware that we do not provide parking for patients or visitors. Local parking facilities are limited and we advise visitors to use the nearby Union Carparks in Devonshire Row Mews.
How to access our Urgent Care Centres
We are open for walk-in patients at our Adult Urgent Care Centres, however our paediatric Urgent Care Centre at The Portland Hospital requires booking an appointment. If you have any questions please call us.
For any life threatening conditions patients should always call 999 or go to the nearest NHS emergency department