Our facilities

Common questions

• Can I choose which hospital I'm treated at? icon plus

  We will try to care for you at the hospital nearest to you, or the one you prefer. This is usually possible for most procedures but some specialist imaging services and treatments are only available at specific HCA UK hospitals, so you may have to travel a short distance for these appointments.

• What if I have already started my treatment? icon plus

  If you've already started your treatment with another healthcare provider, we recommend that you and your family discuss your current treatment with your consultant before making any decisions about switching. If you decide to transfer to our care we will work closely with your consultant to decide the most appropriate time to transfer you.

• How long does it take to get an appointment? icon plus

  We know that waiting for an appointment is a very anxious time. We can usually arrange an initial consultation for you within a few days. We will ensure you know when your next appointment, test, scan or treatment time is and keep any waiting time as short as possible.

• Is there a waiting list? icon plus

  We have no waiting lists. You can choose a hospital and an appointment time that suits your lifestyle. We fit around your needs, and treatment decisions are put back into your hands.

• Do you have a critical care unit? icon plus

  Unlike some other private hospitals, at HCA Healthcare UK we have on-site critical care facilities. All of our hospitals are fitted with the highest level (level 3) of critical care beds, which means that we can give our patients rapid access to the acute and complex care that some smaller hospitals are unable to give. It's very rare for any of our patients to have to be transferred anywhere else.