Patients and visitors 

At HCA UK, we'll do everything we can to make your time with us as comfortable as possible.

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Care without compromise

From the moment you arrive at one of our award-wining facilities, our friendly and expert teams will be by your side. We are dedicated to making you, and those who support you, feel welcome and to ensuring that every aspect of your care is personalised to your needs.

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Becoming a patient

Find out how you can access care at one of our locations, including getting a referral from your GP and making an appointment to see one of our leading, expert consultants. 

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Patient registration made easy

Once your appointment is scheduled, some of our locations offer the option to pre-register online to save time on the day. If the location you are attending offers pre-registration you’ll receive guidance on how to pre-register and a link to your online registration form.

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Your visit

Whether you're coming in for a consultation, a routine diagnostic test, physiotherapy or inpatient surgery, we'll let you know what to expect and how to prepare.

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Paying for treatment

Whether you have private medical insurance or you're funding your own treatment, we make access to private care as seamless as possible for you and your family. 

Essential information for visitors and parents

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Most of our hospitals offer flexible visiting hours for you to spend time with your loved ones. Visit our hospital pages for contact information and details.


See our hospitals

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International patients

If you're travelling from abroad for care at one of our hospitals, our dedicated international team is here to support you. 

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Getting a second opinion

If you’ve been diagnosed with cancer, whether or not you have started treatment, a second opinion can give you reassurance and peace of mind.  

We offer a second opinion service in London and Manchester, covering a wide range of specialities.

Our service is led by expert consultants who will provide a comprehensive review of your current and past medical history and identify the best treatment options for you. This review may identify new treatment options or simply confirm you are already receiving the best treatment. Either way, it can help you make an informed decision about what is best for you.

Patient stories

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Yvette's story: From back pain to hip replacement surgery

Yvette (54) a journalist from Kent, started experiencing pain in her hip seven years ago in 2015. An ex-national gymnast who had been incredibly active and flexible her whole life, Yvette felt concerned about the growing discomfort impacting her quality of life, and so sought help from her GP.

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Michael's MAKO hip surgery to treat his arthritis

73 year-old Michael, an avid walker and charity worker, was diagnosed with arthritis in January 2021. After facing long waiting times and increasing pain that was becoming more frequent, he started to look elsewhere for treatment.

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Andrew's story - Knee replacement using the Mako robot

Every golfer knows that your left knee is critical for making the perfect swing.

So, what happens when that knee is injured?