Supply Chain Terms and Conditions

To help ensure prompt processing of payment, HCA Healthcare require confirmation of every PO within 24 hours, and in due course, an ETA.

Include details of possible issues arising from the following:

• Unit of Measure
• Price
• If item is obsolete or on long-term backorder, suggestions for alternatives.

The terms for placing this order do not include any obligation of buyer to pay any Medical Device Excise Tax associated with the products ordered by this purchase order. Shipment of product under this purchase order shall be construed as agreement by Supplier not to charge any Medical Device Excise Tax and that Supplier will pay any Medical Device Excise Tax required.

VAT regulations pertaining to dispatches and acquisitions have changed on 1st January 2021. In line with trade with non-EU countries, UK customs will treat cross-border trade as import and export. As such, additional steps are required to clear consignments at the point of entry.

For international shipping (import into the UK), we would prefer our goods to be shipped duty paid. If not, then our preferred carrier/agent for HCA imports is FedEx.

Where HCA is the importer of goods into the United Kingdom, and therefore liable for customs clearance, you must instruct the carrier/agent to reference the HCA Healthcare Purchase Order number in all Customs Clearance Documents, including corresponding invoices.

For all imports, HCA Healthcare is using postponed VAT accounting. if you are not using FedEx, please inform your chosen customs agent accordingly. The carrier/agent must be advised to send a confirmation e-mail to purchasing@hcahealthcare.co.uk with relevant documents attached.

All invoices issued need to include the Purchase Order number and should be sent via GHX or directly to invoices.po@hcahealthcare.co.uk, and advise your carrier/agent accordingly.