Coronavirus (COVID-19) situation: Change to services
We are now open
The Princess Grace Hospital Urgent Care Centre is now open as an appointment only service. Please note that we are unable to see walk in patients. Please phone 020 3733 5849 for triage and appointments.
To ensure the safety of our staff and patients whilst providing rapid access to healthcare assessment, management and onward referral, the Urgent Care Centre has a new modified patient pathway:
What happens when you call?
- On phoning the UCC you will have an initial assessment by one of our clinicians to ensure you are suitable for further treatment. You will then be asked COVID-19 screening questions.
- If, after assessment, your condition requires a face-to-face consultation you will be given a 30-minute appointment to attend the UCC.
- If your condition can be safely managed by tele-consultation we will offer you this route.
- If your condition is assessed as ‘being out of the scope’ of what UCC can provide, you may be advised to attend your local emergency department or seek treatment via the NHS.
What we can treat?
We are able to treat a wide range of minor illness and injuries including
- Minor non-respiratory illness
- Simple Wound care and dressings
- Conjunctivitis
- Minor head injuries
- Repeat prescriptions
- Earache and minor ENT conditions
- Abdominal complaints
- Musculoskeletal injuries and minor trauma
Our expert team can provide quick onwards referral to specialist private consultants and on-site diagnostic imaging (X-Ray). Other imaging diagnostics (Ultrasound, CT, MRI) could also be arranged following specialist private consultant referral. Blood tests and laboratory services are also available. We offer a range of Point of Care diagnostic tests on-site providing rapid access to results and treatment.
What we DO NOT treat?
- Symptoms of COVID-19 (e.g. Cough, sore throat, fever)
- Acute confusion
- Signs of acute heart attack or stroke
- Dental problems
- Major trauma, vascular or nerve injuries
- Head injuries
- Acute or severe stomach pain
- Severe pain
- Acute urinary retention
- Those under 18 years
- Pregnancy over 20 weeks or bleeding during Pregnancy (any term)
- Mental Health conditions
Please note that we do not carry out COVID-19 testing or Antibody testing.
How to get to our Urgent Care Centre:
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Baker Street Station is the closest London Underground station to our Urgent Care Centre with links to the Circle, Hammersmith and City, Metropolitan, Jubilee and Bakerloo line. The station is a 2-minute walk away from us. -
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Located on 30 Devonshire Street, our Urgent Care Centre can be accessed via Marylebone High Street, on the A501 or from the B524 (Paddington Street) via Nottingham Street and Marylebone High Street on the one-way system. -
Parking icon plus
[Please note that The Princess Grace Hospital does not provide parking.]
The closest secure car park locations are as follows:
Secure Parking, 170 Marylebone Road, London NW1 5AR (10min walk)
NCP carpark Harley Street, 6-7 Weymouth Mews, London W1B 1QE (10mins Walk)
On street parking may be available, but you are advised to review the restrictions before attempting to park.
Important information
- We are currently unable to provide a walk-in service
For any life threatening conditions patients should always call 999 or go the nearest NHS emergency department.
Urgent Care Centre location
Urgent Care Centre Marylebone
The Princess Grace Hospital 42-52 Nottingham Place
London W1U 5NY
How to access our Urgent Care Centres
We are not currently able to accept walk-in appointments. To make an appointment at a HCA UK Urgent Care Centre, please call:
For any life threatening conditions patients should always call 999 or go the nearest NHS emergency department