Urgent Care Centre at The Princess Grace Hospital

Q: What are the wait times at The Princess Grace Hospital’s Urgent Care Centre?

We aim to triage patients within 15 minutes of arrival. You’ll be seen in order of your arrival unless someone presents with a more urgent clinical need. An average of 95.8% people were seen within 15 minutes from July 2024 to June 2025.

Q: What if I need further treatment?

Most patients are treated on their first visit. If you need ongoing care, we have a network of on-call consultants across multiple specialties. If you require additional tests or treatment, we’ll explain all costs to you in advance so you can arrange pre-authorisation with your insurer or choose self-pay options.

The Princess Grace Hospital
42-52 Nottingham Place
London
W1U 5NY

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Monday to Sunday: 8am - 9pm

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URGENT CARE AT THE PRINCESS GRACE HOSPITAL

Why choose us?

If you’re feeling unwell, have a minor injury, or simply need to be seen quickly, you can walk in at the Urgent Care Centre at The Princess Grace Hospital and get fast access to expert medical support. We’re open every day and there’s no need for an appointment, our highly experienced doctors are here to help you, in a calm, professional and fully equipped environment.

94% of patients to HCA UK’s Urgent Care Centres are triaged within 15 minutes* and we’re happy to see any adult over 18 on a walk-in basis. All doctor consultations come at a fixed fee of £120 and you can see a nurse for just £65, giving you financial clarity and peace of mind.

If you have a life-threatening condition, call 999 or visit your nearest emergency department immediately.

Open 7 days a week, 8am-9pm
No appointment needed - just walk in
Triage within 15 minutes*
£120 initial consultation for adults

If you have non-urgent symptoms

Get in touch and book a same-or next-day GP appointment

Book a same-day GP appointment

For urgent but non-life-threatening symptoms

There’s no need to book an appointment, adults can walk straight in at one of our Urgent Care Centres

Find your nearest centre

Urgent and life-threatening symptoms

If you’re experiencing life-threatening symptoms, such as chest pains or shortness of breath:

Call 999 or visit your nearest emergency department immediately

Find us

How to find us

The Urgent Care Centre (UCC) at The Princess Grace Hospital is conveniently located in central London at 42-52 Nottingham Place, London, W1U 5NY. You can reach us by taking the tube to Baker Street station, which is just a five-minute walk away. You can also get to us by car and the hospital has a dedicated drop-off point.

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PACKAGES AND PRICES

How much will it cost?

It’s important to us that our urgent care pricing is clear and easy to understand. You’ll be asked to pay for your initial consultation at the time of your visit, and we can give you a receipt to help you claim the cost back through your private medical or travel insurance.

If you need a referral to a consultant, we’ll make sure that you’re fully aware of any additional costs before moving forward. If you’re using private health insurance, it’s best to check with your provider to confirm your level of cover before visiting us.

Consultations

Our consultation fees are:

Doctor consultation - £120
Nurse consultation - £65

Packages

Our packages start from:

Upper limb fracture (such as broken arm or wrist, includes consultation, X-ray) - £322
Lower limb fracture (such as broken leg or ankle, includes consultation, X-ray) - £322
Strep throat (includes consultation and 48-hour swab result) - £192
Suture (includes consultation and small wound) - £220
Chest infection (includes consultation, x-ray and infection blood tests) – £444
Dressing (includes nurse consultation and small dressing) - £125
Urinary Tract Infection (UTI) (includes consultation, urine dip) - £160
Deep Vein Thrombosis (DVT) (includes consultation and blood clot tests) - £240
Cardiac chest pain (includes consultation, ECG, cardiac blood package) - £380

Blood packages

Our blood packages start from:

Abdominal pain tests - £125 (includes urine culture with blood tests)
Cardiac chest pain tests - £156 (includes a test for Troponin protein levels)
Infection tests - £156 (includes Blood cultures)
Blood clot tests - £120 (includes a test for D-Dimer protein fragment levels)

Other common procedures

Prices start from:

X-ray - £200
Small dressing - £66
Wound glue - £58
Finger injury - £42
Eye wash - £63
Abscess drainage and removal - £198
FBC blood test - £44
PSA blood test - £113
Electrocardiogram (ECG) - £104

Urgent Care Centre FAQs

What is an Urgent Care Centre?

An urgent care centre is a medical facility that treats non-life-threatening conditions that require prompt attention but don't need a visit to A&E. At The Princess Grace Hospital, we offer fast, expert care for adults with a wide range of minor illnesses and injuries, without having to visit an emergency department or wait for a GP appointment.

Is there anything your Urgent Care Centre does not treat?

We don’t treat life-threatening emergencies. If you suspect a heart attack, stroke, or severe trauma, call 999 immediately. In addition to this, we do not treat:

Mental health crises, such as acute confusion
Overdose or toxic substance exposure
Pregnancy-related issues beyond 20 weeks or severe pain and bleeding at any point in pregnancy
Severe burns
Severe trauma

This list is not exhaustive, and in some cases, we may redirect you to the appropriate healthcare service.

Do I need to book an appointment, or can I walk in?

You can walk in without a booking. We also offer same-day appointments if you’d prefer to schedule your visit in advance.

What are the wait times at The Princess Grace Hospital’s Urgent Care Centre?

We aim to triage patients within 15 minutes* of arrival. You’ll be seen in order of your arrival unless someone presents with a more urgent clinical need.

*An average of 95.8% people were seen within 15 minutes from July 2024 to June 2025.

Do you treat sports injuries?

Yes, we provide expert assessment and treatment for a wide range of sports-related injuries, including sprains, strains, and fractures. Our on-site X-ray service helps us quickly diagnose the issue and if specialist input is needed, we can refer you directly to our orthopaedic or sports medicine consultants for ongoing care.

Can I get stitches or wound care?

Yes, our team can treat minor wounds, cuts, abrasions and superficial burns. If you need, we can provide stitches and ensure proper wound care to support healing while reducing the risk of infection.

Do I need to be registered with a GP?

No, you don’t need to be registered with a GP to use our urgent care service. Adults over 18 are welcome to attend without referral. If you choose to provide your GP’s details, we can send them a summary of your visit for continuity of care.

Can I bring someone with me?

Yes, you’re welcome to bring a friend or family member for support. Please note that during busy periods, we may need to limit the number of visitors to ensure a safe and comfortable environment for all our patients.

What if I need further treatment?

Most patients (96.2%) are treated on their first visit. If you need ongoing care, we have a network of on-call consultants across multiple specialties. If you do need additional tests or treatment, we’ll explain all costs to you in advance so you can speak to your insurance provider to get pre-authorisation. Self-pay options are also available.

Is there a pharmacy on site?

We have pharmacy departments at all our main hospitals and outpatient clinics. Prescriptions can be filled out onsite or at your local pharmacy if that’s easier.