We use cookies to so our web site can function correctly. By Clicking "OK" or by clicking into any content on this site, you agree to allow cookies to be placed. To find out more visit the cookies section of our privacy policy.

Privacy Statement

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookie group mandatory

(Req)
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

These cookies are required

Functional

These cookies allow us to adtertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf
All information these cookies collect is aggregated and therefore anonymous. No personal inforation is shared to third parties. Any personal information collected while using our website could be used for direct marketing from HCA only

Marketing

These cookies allow us to advertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf
All information these cookies collect is aggregated and therefore anonymous. No personal inforation is shared to third parties. Any personal information collected while using our website could be used for direct marketing from HCA only

Performance Cookies

These cookies allow us to know which pages are the most and least popular and see how visitors move around the site.  All information collect is annonomas unless you provide personal information to us.
If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Contacting us

Please be aware due to the current restrictions in the UK, and an increased number of calls, it may take our enquiry team longer to respond to your enquiry.
The independent hospitals sector including HCA Healthcare UK is joining the national response to Covid-19. We are proud to be able to support the NHS in this way - uniting across the healthcare sector has never been so important for patients. 

In order to provide much needed capacity for the NHS, we will be providing care to NHS patients whose care and clinical needs are considered time-critical. As the pressure on the NHS evolves and builds, so too will the nature of our support we provide. As part of this we are reducing the private care we are able to offer at this time. 
 

Assessing your risk

Please do not attend a HCA UK facility for any reason if you have a high temperature (over 37.8 degrees) or have a new continuous cough or streaming nose or flu-like symptoms. If you do have these symptoms or anyone in your household does, please follow Public Health England guidance, more details can be found by clicking here

See also: Public Health England stay at home guidance.

Visiting friends, family and loved ones at HCA UK

We know that visits from friends and loved ones is a huge comfort whilst you are in hospital.
For the safety of our patients, we are asking all friends and relatives of patients not to visit our hospitals at the moment except in the following circumstances: 

  • Parents or guardians visiting their children 
  • Parents or guardians accompanying children to any clinically necessary consultations 
  • Birthing partners 
  • Visitors to patients in a critical condition ‐ in these difficult and upsetting circumstances we will try our best to accommodate visitors
  • Advocates/visitors who are required to make decisions on behalf of patients who do not have the capacity to make decisions for themselves 

    We will be asking all visitors on arrival a series of screening questions to assess their risk level. It may be that because of this they are not permitted to continue their visit: 

  • Any permitted visitors will be required to wash/sanitise their hands upon entry to the hospital, ward and to their patients’ room
  • Visitors will not be permitted to bring any food or other unnecessary items with them
  • Under 14s will not be permitted into the hospital unless in exceptional circumstances

    We continue to place our patient’s safety at the heart of our decision making and apologise in advance if this means you are unable to make or receive visits at this time. 

    We appreciate your ongoing support with this difficult decision that will help us to protect patients, visitors and staff. If you would like to discuss this policy, please make contact with the team looking after you, your friends or relative. 
back to top