"A representative from the Medical Concierge Centre initially spoke to me and they were very reassuring and helpful. We’d had a stressful and emotional day but they were amazing when it came to get the admin and everything was sorted quickly so we didn’t have to worry. I want to say a big “thank you” to the ladies who accompanied my dad to The Harley Street Clinic by ambulance. They were so friendly and cheerful, whilst also clearly being very mindful of his condition and what he needed. It made all the difference."
Patient transferred to The Harley Street Clinic
"The Concierge Centre team are stars. Their professionalism, dedication, manners and promptness were remarkable. On behalf of our entire family, I send our thanks for all their help getting my dad transferred to The Wellington Hospital. Keeping me updated every step of the way, they were incredibly responsive and worked directly with various stakeholders to arrange everything. They made what was a difficult day for our family a lot more bearable, even staying later in the evening to complete this transfer. We will always appreciate it."
Family of patient transferred to The Wellington Hospital