Patients and visitors

At HCA UK we want you to feel welcome from the moment you arrive at any of our locations


Care without compromise

As our patient or visitor, we'll do everything we can to make your time with us as comfortable as possible. From the moment you arrive at one of our award-winning facilities, our friendly, expert teams are by your side. We are dedicated to caring for you like family and making you feel welcome.

Taking care of you

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Becoming a patient

Find out how to access care at one of our locations, including getting a referral from your GP and making an appointment to see one of our world-class consultants

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Patient registration

Once you have an appointment scheduled with us, some of our locations offer the option to pre-register online to save time on the day. If the location you are attending offers pre-registration you will receive guidance on how to pre-register and a link to your online registration form.


Your visit

Whether you're coming in for a consultation, a routine diagnostic test, physiotherapy or inpatient surgery, we'll let you know what to expect and how to prepare.

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Paying for treatment

Find out how to pay for your private healthcare whether you have medical insurance or you're funding your own treatment

Need to know

Your child's stay

Find out more about what you and your child can expect from your stay with us, from child-friendly rooms to participating in your child's care.

More about your child's stay

Visiting hours

Most of our hospitals offer flexible visiting hours for you to spend time with your loved ones. Visit our hospital pages for contact information and details.

See our hospitals

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International patients

If you're travelling from abroad for care at one of our hospitals, our dedicated international team will support you throughout your time with us.

Find a consultant

Getting a second opinion

If you have been diagnosed with cancer, whether or not you have started treatment, a second opinion can give you reassurance and peace of mind.  

Our second opinion service is led by expert consultants. They will provide a comprehensive review of your current and past medical history, to identify the best treatment options for you. This review may identify new treatment options or simply confirm you are already receiving the best treatment. Either way it can help you make an informed decision about what is best for you.

We offer a second opinion service in London and Manchester, covering a wide range of specialities.

Patient stories

Yvette's story: From back pain to hip replacement surgery

Yvette's story: From back pain to hip replacement surgery

Yvette (54) a journalist from Kent, started experiencing pain in her hip seven years ago in 2015. An ex-national gymnast who had been incredibly active and flexible her whole life, Yvette felt concerned about the growing discomfort impacting her quality of life, and so sought help from her GP.

A new hip and straight back into the spin of things

A new hip and straight back into the spin of things

Michael's MAKO hip surgery to treat his arthritis

Michael's MAKO hip surgery to treat his arthritis

73 year-old Michael, an avid walker and charity worker, was diagnosed with arthritis in January 2021. After facing long waiting times and increasing pain that was becoming more frequent, he started to look elsewhere for treatment.

Andrew's story - Knee replacement using the Mako robot

Andrew's story - Knee replacement using the Mako robot

Every golfer knows that your left knee is critical for making the perfect swing.

So, what happens when that knee is injured?