What to expect
Whenever you visit one of our facilities, no matter how long you stay with us, we want you to feel relaxed and ready. Knowing what to expect when you visit, and if there's anything you need to do to prepare, should help you be even more confident about your stay.
Patient information
For outpatients
Useful information for when you're having a procedure that doesn't involve an overnight stay.
For inpatients
What to expect if we're caring for you overnight or longer in one of our hospitals.
Your opinion makes a difference
Our aim is to deliver a high quality of service to all our patients and your feedback will help us monitor how well we are doing and help us to achieve an even higher standard of care.
Following your experience with us we may ask you to complete a survey – this will either be by one of our team on the ward or you will receive a text or email with instructions to complete when you’re home. It is completely anonymous and should only take a few minutes to complete.
We thank you in advance for sharing your time and thoughts with us.
Our facilities
All our facilities are designed to provide you with the best care possible whilst helping you feel at home in comfortable, modern surroundings.

Contact us
Do you have any questions? We'll be happy to answer or assist you in any way we can. You can contact us directly by phone or email.
020 7079 4344