Services and Partnerships with doctors

• Low-value services icon plus

  The following low-value services are provided free-of-charge to referring clinicians with practising privileges at HCA facilities:

  • General services to ensure appropriate clinical care (such as in-house training, chaperones)
  • Workplace amenities (e.g. free/subsidised tea and coffee including for patients, on-site meals, stationery)
  • General marketing (such as general promotional events, consultant directories and internet profiles)

  Flu jabs
  As is common practice at healthcare facilities, HCA provides flu jabs in winter at some of our sites. These jabs are available on a first-come, first served basis and doctors are not given priority over HCA staff.
  
  Physician Support Services
  Physician Support Services, part of HCA International Ltd, provides doctors with access to services which support their medical practice. By partnering with third party service providers, Physician Support Services facilitates doctors’ access to services including professional insurance, billing and collections, transcription services and practice management software. Doctors can use Physician Support Services as a one-stop service for outsourcing the non-medical and administrative elements of their practice.

  Basic Lifesaving Training
  HCA UK has allocated a budget that allows us to fund Basic Lifesaving training courses. These courses are run by an external company called A to E Training Solutions, and the cost to HCA UK currently is £474 per course. Typically, these courses have an attendance of six people. These courses are put on for GP practices to support their practice managers and doctors in their Continuing Professional Development (CPD). GP practices are free to approach us to provide this training. Our budget permits this course to run approximately 12 times in any year, and we intend to run a full complement of sessions in 2022.

  Awarding EPIC points
  HCA UK operates an internal reward system by which employees (including doctors that HCA UK employs) can be rewarded with points for meritorious reasons, both ad hoc and (sometimes) as a reward for length of service, birthdays, a milestone work anniversary, or in recognition of service. The recognition system used by HCA UK is known as the EPIC system (EPIC stands for Exceptional People In Care). Points can be redeemed to obtain gifts from a catalogue. These gifts are not lavish; and doctors are not favoured over other staff either in the frequency of awards to them or in the monetary value of these points.

  Car parking
  Some HCA UK facilities have (or have access to) car parking spaces. Where these spaces are made available to doctors, it is on a first-come, first-served basis. Where spaces are made available to staff and/or doctors, HCA does not charge for these.

• Higher-value services icon plus

  Secretarial and administrative services
  HCA sometimes employs medical secretaries to liaise with patients, deal with correspondence, make appointments and handle patients’ enquiries on doctors’ behalf. Sometimes, medical secretaries work for more than one doctor. They help to manage complex processes such as payroll, making administration efficient both for doctors and – most importantly – our patients. Medical secretarial services are made available on a non-discriminatory basis and on equivalent terms in accordance with the CMA Order. We charge doctors for using this service at Fair Market Value (FMV).
  
  More details are provided at each hospital’s webpage (with links below on this page). 
  
  Consulting rooms
  HCA UK considers that doctors must be able to see our patients without delay, and in close proximity to our diagnostic and treatment facilities. In order to achieve this, we licence our consulting rooms to doctors at Fair Market Value on an hourly or sessional basis at market rates, which we determine by calculating the rent we pay to landlords plus overheads (including rates, services charges, utilities). Consulting rooms are made available on a non-discriminatory basis and on equivalent terms in accordance with the Order.

  More details are provided at each hospital’s How We Work With Doctors webpage. 
  
  Training
  Where appropriate, HCA contributes to the cost of training and professional development of doctors via external training and attendance at medical conferences.
  
  

• Events icon plus

  HCA UK provides general corporate hospitality and social events (such as Christmas parties) for staff and doctors. Such hospitality is proportionate and reasonable and is not provided by HCA UK with the intention of inducing referrals or rewarding the referring clinician for making or having made referrals to HCA UK.

  Since 1 January 2021, HCA UK has hosted the following Events:

  • A networking event for doctors, allied healthcare professionals and GPs hosted by HCA UK’s Physician Services Group in November 2021 costing £112 per head.
  • A networking event in November 2021 with local doctors and GPs prior to HCA UK’s opening of the Harborne Hospital in Birmingham costing £71 per head.
  • A networking event for doctors, allied healthcare professionals and GPs hosted by HCA UK’s Physician Services Group in May 2022 costing £130 per head.

  (Please check Hospital pages below for details of events hosted by the Hospitals.)

• Equity participation icon plus

  Some HCA hospitals and facilities operate partnerships with doctors, some of whom may be referring clinicians.

  More details are provided at each hospital’s How We Work With Doctors webpage.

  The Princess Grace Hospital, The Wellington Hospital and The London Bridge Hospital are the primary HCA facilities for the following joint venture in which doctors have an equity interest:

  The information here is regularly updated, and in this version is correct at 30 April 2022. Where a doctor’s name or a company name appears in italics, it means that discussions were taking place at the stated date regarding an exit from the investment.

  London Endoscopy Centre Ltd (Established 2021):

  Outpatient diagnostic Endoscopy units. Based at The Wellington Hospital, The Princess Grace Hospital and London Bridge Hospital.

   

  Name of referring clinician	Financial interest held
  Dr Ray Shidrawi	3.00%
  Dr Richard Marley	1.56%
  CF Medical Services Ltd (Dr Guy Chung-Faye)	1.40%
  M George Ltd (Mr Mark George)	1.40%
  Reffitt Associates Ltd (Dr David Reffitt)	1.25%
  Dr John Meenan	1.12%
  Prof James Lindsay	0.95%
  FZR Medical Ltd (Dr Farooq Rahman)	0.70%
  Dr Phillip Harrison	0.60%
  Piedmont Professional Ltd (Dr Sean Preston)	0.60%
  E Carapeti Ltd (Mr Emin Carapeti)	0.50%
  Dr John O'Donohue Ltd (Dr John O'Donohue)	0.40%
  Dr Voi Shim Wong	0.30%
  Prof Martyn Caplin	0.25%
  City Gastroenterology Ltd (Dr Bu'Hussain Hayee)	0.23%
  London Surgical Associates Ltd (Mr Auston Obichere)	0.20%
  Humphries Medical Ltd (Dr Adam Humpries)	0.20%
  Dr Michael Chapman	0.15%
  Dr Edward Seward	0.10%
  JS Silver Lining Ltd (Dr Deepak Joshi)	0.10%
  Stuart Bloom Ltd (Prof Stuart Bloom)	0.10%
  Dagitec Ltd (Dr Sebastian Zeki)	0.10%
  Mr Khaled Dawas	0.10%
  Dr Michael Mendall	0.10%
  Mr Al Mutaz Abulafi	0.10%
  SSJ Management Ltd (Dr Mayur Kumar)	0.10%
  Dr Rajab Kerwat	0.10%
  Prof Stephen Pereira	0.10%
  Mr Vivek Datta	0.10%

• Referring clinicians who also hold other positions at HCA UK icon plus

  A number of doctors provide us with clinical guidance on how to deliver the best possible care to patients and run our hospitals safely and efficiently. We pay those doctors for this service at Fair Market Value (FMV) and we use an independent company to provide assurance around our FMV calculations.
  

  Many of these doctors work at more than one HCA facility. For ease of reference, therefore, you can find more information on any such medical advisory positions (including payments made by HCA to the doctor) on your doctor’s HCA biography webpage.