Benefits Advisor

Benefits Advisor

Location: Head Office

Working hours: 37.5 per week

Hybrid

Working as part of HCA’s Corporate Reward team, the Benefits Advisor will be the ambassador for all benefits and recognition programmes. You will oversee the day-to-day delivery and communication of HCA’s employee core and flexible benefit programmes, including healthcare plans, insurances and pensions. The role combines accurate and efficient benefits administration with a strong advisory approach, confident communication and customer service, and a commitment to continuous improvement.

Duties & Responsibilities

• Coordinate the day‑to‑day administration of HCA’s benefits portfolio, including flexible benefits, healthcare plans, core protection insurances and pensions.
• Act as superuser for HCA’s flexible benefits platform coordinating benefits activities, including enrolment windows, renewals and scheme changes.
• Work with payroll to ensure benefits changes, including pension opt‑ins and opt‑outs, are processed accurately and within required timescales.
• Process benefits and pension related vendor invoices.
• Develop clear guidance notes to support consistent and scalable benefits administration, identifying opportunities to streamline delivery, and enhance employee experience
• Serve as a trusted subject matter expert on employee benefits and recognition programmes, providing clear and timely advice to employees, managers and site‑based HR teams.
• Act as liaison between employees, third-party providers and, where applicable, Trustees to support benefit administration and insurance claims.
• Support benefits related communications and engagement activities, including inductions, campaigns, newsletters and employee roadshows, working with local HR teams to promote awareness and understanding of HCA’s total rewards proposition.
• Undertake ad-hoc project work as directed by the Head of Reward.

What you'll bring:

• Experience of working with workplace benefits programmes in an administrative/advisory capacity
• Understanding of governance, compliance, system controls and data accuracy
• Strong communication, presentation, customer service and stakeholder management skills
• Attention to detail and pride in delivering accurate high‑quality benefits administration
• Excellent organisational skills, with the ability to manage competing priorities, casework, reporting deadlines and cyclical benefits activity.
• A proactive, solutions‑focused mindset, with strong problem‑solving capability
• A passion for continuous improvement and enhancing employee experience.

Why HCA UK?  
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.   

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a HRBP you’ll be eligible for:  

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you  
• Private Healthcare Insurance for treatment at our leading hospitals  
• Private pension contribution which increases with length of service  
• Season Ticket Loan and Cycle to Work scheme  
• Group Life Assurance from day one  
• Critical illness cover  
• Enhanced Maternity and Paternity pay  
• Corporate staff discount for all facilities including Maternity packages at The Portland  
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you  
• Discounts with over 800 major retailers  

Diversity and Inclusion  
Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated, and everyone can achieve their potential.  

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.