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Hotel services
Deliver a five-star service
With us, you can continue to enjoy an industry you love, while feeling the reward of helping patients recover. What makes our Hotel Services so different? It’s how we care.
Choose a career with a difference
Enjoy your passion for hospitality while pursuing a career you can really feel proud of.
Our service is every bit as friendly and special as you’d see in the very best hotels and restaurants. But here it comes with something extra – the kind of caring you’d expect to see in the very best hospitals. And this care applies as much to the way we look after our own people, as it does the patients we’re all here to serve.
Testimonials
What our people have to sayBehind the scenes of our kitchens
Watch our Vice President of Human Resources, Nicola Gillis, visit the kitchen at our London Bridge Hospital. And get a first-hand look at the fantastic work our community of Chefs and Catering teams produce together.
Together we grow
It’s not only clinical colleagues who benefit from ongoing development. You can too. We’ll make sure you have everything you need to grow your career and achieve your ambitions.
We’re a large group, which means there are lots of opportunities to explore – whether that’s a sideways move into a different team or moving up with a promotion. What’s more, all colleagues have access to Harvard Spark and Harvard ManageMentor, providing an exciting selection of bite-size online learning to develop your interpersonal, professional management and leadership skills.
And alongside our coaching and mentoring programmes, you could also enrol on an apprenticeship – advancing your hospitality skills while achieving a nationally recognised qualification.
Swapping suits for scrubbers
What’s it really like to be part of our Housekeeping team? Watch Nicola Gillis, Vice President of Human Resources, and Andrew Thomas, Head of Employee Relations, find out for themselves.
Recognition for the difference you make
Flexibility. Outstanding benefits. Wellbeing programmes. It’s how we care for you.
Because we know our exceptional patient care is all thanks to the people delivering it. So when you’re part of our team, we’ll ensure you’re fairly rewarded and celebrated for your outstanding contribution.
From private healthcare for your family to a wide range of wellbeing services and pensions that plan for the future, we’re here to look after you in the moments that matter. And through all life’s ups and downs. Click here to discover the full range of benefits you’ll get to enjoy.
Bank opportunities
If you need work to fit around other commitments in your life, our Hotel Services bank can give you that kind of flexibility. Here’s how it works…
Shift patterns
We operate from 6:30am to 10pm, Monday to Sunday. So, there are plenty of flexible shifts to fit around your lifestyle.
Booking shifts
Choosing your shifts couldn’t be simpler. Our easy-to-use portal shows you all available shifts in one place.
Getting paid
Our bank workers are paid weekly, in arrears, for the shifts or hours they’ve covered.
Locations
Our Hotel Services teams work in many of our hospitals across London, as well as in Manchester, Cheshire and Birmingham:
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At HCA UK we recognise the value of candidates who have served in the Armed Forces. As proud signatories of the Armed Forces Covenant we welcome applications from both Armed Forces Veterans and Armed Forces Reservists.
HCA UK is proud to be named among the top 50 in the Financial Times UK’s Best Employers 2025, based on an independent survey of 20,000 employees. This recognition highlights our commitment to supporting our colleagues.
We take our quality of care very seriously as every one of our facilities is monitored, inspected and regulated by CQC.
HCA UK is proud to be part of the Disability confident scheme which supports employers to successfully employ and retain disabled people and those with health conditions.