Hotel services

Deliver a five-star service

With us, you can continue to enjoy an industry you love, while feeling the reward of helping patients recover. What makes our Hotel Services so different? It’s how we care. 

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Choose a career with a difference

Enjoy your passion for hospitality while pursuing a career you can really feel proud of. 

Our service is every bit as friendly and special as you’d see in the very best hotels and restaurants. But here it comes with something extra – the kind of caring you’d expect to see in the very best hospitals. And this care applies as much to the way we look after our own people, as it does the patients we’re all here to serve.

Latest vacancies

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Front of House Supervisor

The Portland Hospital

London

Non-Clinical

Permanent

BANK Chef De Partie

Bank

London

Non-Clinical

Bank

BANK Front of House Porter - Birmingham

Bank

London

Non-Clinical

Bank

Housekeeping Assistant

The Harley Street Clinic

London

Non-Clinical

Permanent

Commis Chef

The Portland Hospital

London

Non-Clinical

Permanent

Chef de Partie

The Portland Hospital

London

Non-Clinical

Permanent

Our roles

Working in our Hotel Services teams, you’ll find the same buzz as any restaurant or hotel. The difference is a special sense of purpose you’ll only get working in our hospitals.

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Chefs

As a chef at one of our world-class hospitals, you'll have the freedom to design and deliver exceptional meals for patients and colleagues. You’ll have all the tools, ingredients and support you need to operate at the height of your abilities.
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Catering

Nutrition is key in supporting our patients’ recovery journeys. Our Catering teams deliver delectable hot and cold meals prepared to the highest standard for our patients, visitors and colleagues across the hospital.
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Housekeepers

As a Housekeeper you'll make a difference to patients every day, keeping our facilities spotless while delivering a cleaning service to their rooms that would rival any high-end hotel.
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Porters

Our Porters serve exceptional meals to patients as they prepare for and recover from medical procedures. Whether it's lunch, dinner, supper (or all three), you’ll take pride in the quality of dishes and the service you provide.

Behind the scenes of our kitchens

Watch our Vice President of Human Resources, Nicola Gillis, visit the kitchen at our London Bridge Hospital. And get a first-hand look at the fantastic work our community of Chefs and Catering teams produce together.

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Together we grow

It’s not only clinical colleagues who benefit from ongoing development. You can too. We’ll make sure you have everything you need to grow your career and achieve your ambitions. 

We’re a large group, which means there are lots of opportunities to explore – whether that’s a sideways move into a different team or moving up with a promotion. What’s more, all colleagues have access to Harvard Spark and Harvard ManageMentor, providing an exciting selection of bite-size online learning to develop your interpersonal, professional management and leadership skills. 

And alongside our coaching and mentoring programmes, you could also enrol on an apprenticeship – advancing your hospitality skills while achieving a nationally recognised qualification.

Swapping suits for scrubbers

What’s it really like to be part of our Housekeeping team? Watch Nicola Gillis, Vice President of Human Resources, and Andrew Thomas, Head of Employee Relations, find out for themselves. 

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Recognition for the difference you make

Flexibility. Outstanding benefits. Wellbeing programmes. It’s how we care for you. 

Because we know our exceptional patient care is all thanks to the people delivering it. So when you’re part of our team, we’ll ensure you’re fairly rewarded and celebrated for your outstanding contribution.

From private healthcare for your family to a wide range of wellbeing services and pensions that plan for the future, we’re here to look after you in the moments that matter. And through all life’s ups and downs. Click here to discover the full range of benefits you’ll get to enjoy.

Bank opportunities

If you need work to fit around other commitments in your life, our Hotel Services bank can give you that kind of flexibility. Here’s how it works…

Shift patterns

We operate from 6:30am to 10pm, Monday to Sunday. So, there are plenty of flexible shifts to fit around your lifestyle.

Booking shifts

Choosing your shifts couldn’t be simpler. Our easy-to-use portal shows you all available shifts in one place.

Getting paid

Our bank workers are paid weekly, in arrears, for the shifts or hours they’ve covered.

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Locations

Our Hotel Services teams work in many of our hospitals across London, as well as in Manchester, Cheshire and Birmingham:

Register for job alerts

We’re always looking for talented people.

Make sure you never miss one of our new opportunities.

Express your interest

We'll help find the right job for you.

Submit your CV and we’ll match you with suitable roles as they become available.

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At HCA UK we recognise the value of candidates who have served in the Armed Forces. As proud signatories of the Armed Forces Covenant we welcome applications from both Armed Forces Veterans and Armed Forces Reservists.

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HCA UK is proud to be named among the top 50 in the Financial Times UK’s Best Employers 2025, based on an independent survey of 20,000 employees. This recognition highlights our commitment to supporting our colleagues.

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We take our quality of care very seriously as every one of our facilities is monitored, inspected and regulated by CQC.

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HCA UK is proud to be part of the Disability confident scheme which supports employers to successfully employ and retain disabled people and those with health conditions.