Part Time Treatment Suite Coordinator

Part time, 22.5 hours per week on site
0830 – 1630 (early) or 0900-1700 (late), Working 3 days between Monday and Friday
Permanent

£30,484 per annum (pro rata) + excellent benefits

We’re looking for a Part Time Treatment Suite Coordinator to join our Treatment Suite / Oncology Services team based in London. The Treatment Suite plays a critical role in delivering safe, timely and compassionate care to patients undergoing treatment. Working at the heart of the service, the team ensures that patient journeys are well‑coordinated, appointments run smoothly, and patients and their families feel supported from the moment they arrive. This role is pivotal in connecting clinical teams, business office colleagues and support services, ensuring the Treatment Suite operates efficiently while maintaining an exceptional patient experience.

As a Treatment Suite Coordinator, you’ll be responsible for coordinating the day‑to‑day administrative and operational flow of the clinic, acting as a key point of contact for patients, visitors and staff. From managing complex treatment schedules and patient pathways to maintaining accurate electronic records, your work directly supports the delivery of safe, high‑quality care. You’ll work closely with clinical leads to manage patient flow, proactively address delays, and ensure appointments are delivered in line with clinical priority and activity plans. This is a varied, fast‑paced role where organisation, compassion and attention to detail make a real difference to patient outcomes and experience.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in the administration team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

• Act as the first point of contact for patients and visitors, ensuring a warm, professional and patient‑centred experience

• Coordinate patient flow, treatment scheduling and daily activity plans in liaison with clinical and administrative teams

• Maintain accurate and up‑to‑date patient records, appointments and treatment activity on MOSAIQ

• Liaise with business office, reception and support services to manage changes, pre‑authorisations and late bookings

• Support service delivery through audits, reporting, meetings, and ongoing service improvement activity

What you’ll bring:

• Previous Administration experience within a healthcare setting is essential

• Confident IT skills and experience working with electronic patient record systems

• Excellent written and verbal communication skills with a calm, professional manner

• High level of accuracy, attention to detail and commitment to confidentiality

• A patient‑focused approach with the ability to work effectively under pressure

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Treatment suite coordinator, you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you

• Private Healthcare Insurance for treatment at our leading hospitals

• Private pension contribution which increases with length of service

• Season Ticket Loan and Cycle to Work scheme

• Group Life Assurance from day one

• Critical illness cover

• Enhanced Maternity and Paternity pay

• Corporate staff discount for all facilities including Maternity packages at The Portland

• Comprehensive range of flexible health, protection and lifestyle benefits to suit you

• Discounts with over 800 major retailers

Culture and values  

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.  

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:  

• Unique and Individual: We recognise and value everyone as unique and individual 

• Kindness and compassion: We treat people with kindness and compassion 

• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness 

• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity 

Reasonable adjustments 

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. 

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