Healthcare Assistant

Healthcare Assistant - Outpatients 

Birmingham – The Harborne Hospital / Mindelsohn Way, Birmingham B15 2TQ

Full time: 37.5 hours per week 

Shifts: Mon-Sat - 08:00 – 15:30 and 12:30 – 20:30  

Salary: competitive dependent on experience + Benefits (pension, health cover, flexible benefits and excellent career development) + shift enhancement.

We are seeking a caring and empathetic Healthcare Assistant with a passion for delivering outstanding patient care. You will be someone who naturally goes the extra mile, building trust and providing comfort and support to ensure every patient feels valued and cared for.

Our newest hospital brings together leading consultants, innovative medical technologies and state-of-the-art facilities to patients in Birmingham and The West Midlands. We’re providing a new standard of inpatient and outpatient private care in a purpose-built, multi-specialty hospital. 

We offer a full suite of diagnostic imaging, we cover all the main medical specialties, from orthopaedics and cardiology to specialist cancer care. The hospital’s facilities include 50 private en-suite inpatient beds, 16 private day care beds, modern outpatient services, four state-of-the-art operating theatres, a fully equipped day-care unit (with outpatient chemotherapy and radiotherapy services), an onsite pharmacy, and a dedicated intensive treatment unit.

As the Healthcare Assistant under the direction of the registered nurse, you will carry out observations, investigations and basic treatments as required. You will also oversee chaperoning of patients and assisting medical staff with day to day duties.  

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a Healthcare Assistant role, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you'll do:  

• Ensure specimens are recorded and ready for onward transportation. 

• Ensure the clinical area is adequately stocked and prepared for each consultant/clinic. 

• Deliver opportunistic health promotion where appropriate. 

• Carry out any other tasks as directed by the lead nurse in support of patientcare.

• Flexible and adaptable to changing needs and role requirements.

• Genuine passion and interest in working in healthcare.

• Meet/Greet patient and taking to consultants' room and other departments.

• Act as a chaperone as/when required.

What you'll bring: 

• Has completed the care certificate or equivalent or working towards one. 

• Must have experience working in a hospital or outpatients setting.

• Understanding of infection prevention and control measures.  

• Ability to undertake patient observations including height, weight, BP, pulse and BMI etc. 

• Trained in venepuncture. 

• Experience assisting in outpatient procedure clinics.

​Why HCA UK? 

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.  

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Healthcare Assistant in our Outpatient Department you’ll be eligible for: 

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you 

• Private Healthcare Insurance for treatment at our leading hospitals 

• Private pension contribution which increases with length of service 

• Season Ticket Loan and Cycle to Work scheme 

• Group Life Assurance from day one 

• Critical illness cover 

• Enhanced Maternity and Paternity pay 

• Corporate staff discount for all facilities including Maternity packages at The Portland 

• Comprehensive range of flexible health, protection and lifestyle benefits to suit you 

• Discounts with over 800 major retailers 

Culture and values   

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:   

• Unique and Individual: We recognise and value everyone as unique and individual  

• Kindness and compassion: We treat people with kindness and compassion  

• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness  

• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity  

Reasonable adjustments  

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. 

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