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Colleague Experience Lead
The Harley Street Clinic
Non-Clinical
Contract
0050520
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Position: Colleague Experience Lead
Location: The Harley Street Clinic and Princess Grace Hospitals – London
Salary: Competitive + benefits
Please note, this position is a 12 month fixed term contract, covering maternity leave.
Why Join HCA UK?
For over 50 years, HCA has been a global leader in healthcare. In the UK, we’re one of the largest providers of privately funded healthcare, investing over £500 million in cutting-edge treatments, technology, and facilities. As part of our team, you’ll enjoy unrivalled opportunities for career progression, access to world-class training, and a culture that prioritises your wellbeing.
At HCA UK, we believe colleague experience is at the heart of exceptional care. This is your opportunity to lead initiatives that make a real difference—from the first day a colleague joins us to the day they retire. Working closely with the Head of Colleague Experience and local HR teams at our prestigious Harley Street and Princess Grace Hospitals, you’ll help create a culture that truly reflects our values and delivers on our Colleague Promise: “It’s How We Care.”
Duties and Responsibilities
Design the Journey: Partner with HR and leadership to map and enhance every stage of the colleague experience.
Drive Engagement: Develop strategies that give colleagues a voice, foster wellbeing, and build a listening culture.
Communicate with Impact: Collaborate with Internal Comms, the CEO, and CHRO to craft clear, inspiring messages and open feedback channels.
Turn Data into Action: Present insights that shape decisions and improve the work environment.
Support Leaders: Guide managers to create positive, inclusive teams and embed best practices.
Skills and experience:
Proven HR experience with a track record in projects and career development.
Strong analytical skills to translate data into meaningful action.
Exceptional communication—able to convey complex ideas with clarity and influence.
Creative, innovative thinker with a passion for people and inclusion.
CIPD qualification is desirable but not essential.
Together we thrive
Choosing HCA UK means joining a community where you're supported to grow, recognised for the difference you make and surrounded by colleagues who share your commitment to care. With advanced facilities, clear career pathways, exceptional benefits and comprehensive wellbeing programmes we're dedicated to caring for you the way you do for others - its how we care.
Together we're united
Our patients come from across the globe and so do our colleagues. It’s this rich blend of cultures and shared purpose that makes HCA UK such a rewarding place to build a career. We’re proud of our inclusive, diverse and compassionate culture, where everyone is respected, supported and empowered to bring their whole self to work. With over 100 nationalities represented and a strong commitment to equity we’re creating a workplace where everyone can feel like they belong.
Learn more about our culture and values and the people who bring them to life.
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At HCA UK we recognise the value of candidates who have served in the Armed Forces. As proud signatories of the Armed Forces Covenant we welcome applications from both Armed Forces Veterans and Armed Forces Reservists.
HCA UK is proud to be named among the top 50 in the Financial Times UK’s Best Employers 2025, based on an independent survey of 20,000 employees. This recognition highlights our commitment to supporting our colleagues.
We take our quality of care very seriously as every one of our facilities is monitored, inspected and regulated by CQC.
HCA UK is proud to be part of the Disability confident scheme which supports employers to successfully employ and retain disabled people and those with health conditions.