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Bank
Non-Clinical
Bank
0048118
BANK IVF Laboratory Admin Assistant
Lister Fertility Centre at The Portland Hospital, London
Bank role – hours as required
Shift times: 08:00–16:00, Monday to Friday
Bank (temporary) contract
Competitive hourly rate
We’re looking for a Bank IVF Laboratory Admin Assistant to join our IVF and Clinical Embryology Team based at the Lister Fertility Centre within The Portland Hospital. This is a fantastic opportunity for someone keen to build a career within embryology and reproductive medicine, offering valuable exposure to one of the UK’s most respected fertility services.
The Lister Fertility Centre is internationally recognised for excellence in IVF treatment and reproductive science. Working closely with embryologists, clinicians and nursing teams, the laboratory plays a critical role in delivering safe, compliant and highly personalised fertility care. This role sits at the heart of the laboratory, ensuring its smooth day‑to‑day operation and supporting the delivery of exceptional patient outcomes.
As a Laboratory Admin Assistant, you’ll play a vital role in supporting the embryology laboratory through high‑quality administrative coordination. From managing treatment documentation and regulatory reporting to supporting the movement of reproductive samples across the UK and internationally, no two days will be the same. This is a role where attention to detail truly matters, offering hands‑on insight into embryology processes and a genuine pathway for those looking to progress within fertility services.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to colleagues on the lab floor, we all have a part to play in delivering exceptional care. Others may see this as an administrative role within embryology, but to us, you’ll be part of a wider team with a unique sense of purpose — helping to change lives every single day.
What you’ll do
Manage laboratory documentation, including scanning, uploading and preparing treatment sheets and labels
Ensure accurate daily billing uploads and support robust laboratory record keeping
Complete mandatory reporting of treatment cycles and sample movements to the HFEA using PRISM
Act as a key point of contact for embryology-related queries via phone and email
Coordinate logistics for embryo and sperm transfers, donor sperm imports, and shipment of frozen samples for genetic testing
What you’ll bring
Previous administrative or office experience, ideally within a gynaecology or fertility setting
Experience managing appointments, records or clinical documentation
Strong communication skills with a professional and compassionate approach
High level of accuracy and attention to detail
Confidence using computer systems and standard office software
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
Unique and Individual: We recognise and value everyone as unique and individual
Kindness and compassion: We treat people with kindness and compassion
Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. Should you require any additional support with applying, please do get in touch.
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Choosing HCA UK means joining a community where you're supported to grow, recognised for the difference you make and surrounded by colleagues who share your commitment to care. With advanced facilities, clear career pathways, exceptional benefits and comprehensive wellbeing programmes we're dedicated to caring for you the way you do for others - its how we care.
Our patients come from across the globe and so do our colleagues. It’s this rich blend of cultures and shared purpose that makes HCA UK such a rewarding place to build a career. We’re proud of our inclusive, diverse and compassionate culture, where everyone is respected, supported and empowered to bring their whole self to work. With over 100 nationalities represented and a strong commitment to equity we’re creating a workplace where everyone can feel like they belong.
Learn more about our culture and values and the people who bring them to life.
We’re always looking for talented people.
Make sure you never miss one of our new opportunities.
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Submit your CV and we’ll match you with suitable roles as they become available.
At HCA UK we recognise the value of candidates who have served in the Armed Forces. As proud signatories of the Armed Forces Covenant we welcome applications from both Armed Forces Veterans and Armed Forces Reservists.
HCA UK is proud to be named among the top 50 in the Financial Times UK’s Best Employers 2025, based on an independent survey of 20,000 employees. This recognition highlights our commitment to supporting our colleagues.
We take our quality of care very seriously as every one of our facilities is monitored, inspected and regulated by CQC.
HCA UK is proud to be part of the Disability confident scheme which supports employers to successfully employ and retain disabled people and those with health conditions.