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Privacy Statement

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookie group mandatory

(Req)
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

These cookies are required

Functional

These cookies allow us to adtertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf
All information these cookies collect is aggregated and therefore anonymous. No personal inforation is shared to third parties. Any personal information collected while using our website could be used for direct marketing from HCA only

Marketing

These cookies allow us to advertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf
All information these cookies collect is aggregated and therefore anonymous. No personal inforation is shared to third parties. Any personal information collected while using our website could be used for direct marketing from HCA only

Performance Cookies

These cookies allow us to know which pages are the most and least popular and see how visitors move around the site.  All information collect is annonomas unless you provide personal information to us.
If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Video & telephone consultations

To minimise travel and exposure to COVID-19, our GPs and consultants are able to see patients with a health concern via a virtual consultation. 

Virtual consultations are a useful and effective method for initial and follow-up consultations. They reduce patient numbers in outpatient settings, making these even safer environments for consultations and diagnostics.  
  • What are virtual consultations? icon plus

    Virtual consultations are scheduled appointments with your consultant or GP via online video technology or telephone. These are not new to HCA UK, however during the COVID-19 outbreak, discussing a health concern with your consultant without having to leave your home has become the new normal. 
  • How do I book a virtual consultation? icon plus

    You can book a virtual consultation by calling our bookings team on 020 3993 4995 or through your consultant’s medical secretary.  
  • What type of health concerns can be discussed? icon plus

    Our consultants can discuss and assess all non-life threatening health concerns and medical conditions with you.
  • What happens after my virtual consultation? icon plus

    Should you need further investigations your consultant will refer you for diagnostic tests and scans, and if required, begin the process of planning your treatment.
  • Are virtual consultations safe? icon plus

    Whether you’re booking an appointment or speaking with one of our consultants or GPs directly, your data is fully protected: 

    • Your account is password protected with a secure login 
    • You will always have secure access to the site and app 
    • All video and phone consultations are encrypted 

    Please be assured that we will never share your confidential information with third parties. 

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