Urgent Care Centres

HCA UK have an Urgent Care Centre network across London. Our clinics are now open for walk in appointments

Enquiries

Please note that for any life-threatening conditions, we always recommend that you should call 999 or go to your nearest emergency department immediately.

COVID 19: Changes to your walk-in clinic

We are open for walk in appointments. Please note that to maintain a COVID safe environment we may need to swap the walk in service during busy periods of the day. Patients are advised to phone UCC in advance to confirm the current level of service. You can book an appointment by calling 020 3733 5849.

Please note we do not accept COVID positive patients for admissions.

Please note that our Urgent Care Centres in London Bridge and Chelsea are currently closed.

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About urgent care

Located within a number of our HCA UK London hospitals, our Urgent Care Centres treats adults and children who experience sudden health problems or injuries.

By providing patients with rapid access to specialist medical care, from a HCA UK emergency doctor, we are able to treat a wide range of minor illness and injuries, including:

Bladder and kidney problems
Broken bones
Chest infections and respiratory problems
Flu symptoms and vaccinations
Minor burns, wounds and injuries

Persistent headaches
Sports injuries
Stomach problems
Urinary infections
Women’s health conditions

For patients aged 0-17 years only, please visit our dedicated Urgent Care Centre for Children at the Portland Hospital.

How urgent care works

Do I need an appointment for urgent care? icon plus

We do currently accept walk in appointments but we may need to swap this to pre-booked appointments during busy periods of service.
To make an appointment at a HCA UK Urgent Care Centre, please call 020 3733 5849. Opening times will vary by centre, so please be sure to check the associated page for opening hours before visiting.

You'll then be seen by one of our urgent care doctors, who will conduct a more thorough diagnostic examination and order any additional tests if required.
What if I need further treatment? icon plus

Our urgent care doctors are able to cope with most conditions, successfully treating around 85% of patients immediately on-site. However, for those requiring further diagnostic tests, such as MRI or CT scanning, or further hospital treatment, we have a permanent rota of on-call consultants from multiple medical specialties who are available to provide care quickly.

We are able to provide a consultant referral. From this point, costs can be covered by obtaining authorisation for use of private medical insurance. Alternatively, you can choose to self-pay.

Our urgent care expertise

When you visit an HCA UK Urgent Care Centre, you'll gain access to our world-class network of London private hospitals. All of our hospitals are equipped with the latest in diagnostic imaging technology and offer full access to pathology testing.

Each hospital also offers full intensive care back-up (Level 3 critical care), including paediatric intensive care (PICU) at The Portland Hospital for Children. Each of our hospitals specialise in acute care, which provides you the reassurance that whether it is you or your loved ones who are under our care – you’re in safe hands from a consultant – in either an outpatient or inpatient setting.