We use cookies to so our web site can function correctly. By Clicking "OK" or by clicking into any content on this site, you agree to allow cookies to be placed. To find out more visit the cookies section of our privacy policy.

Privacy Statement

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookie group mandatory

(Req)
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

These cookies are required

Functional

These cookies allow us to adtertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf
All information these cookies collect is aggregated and therefore anonymous. No personal inforation is shared to third parties. Any personal information collected while using our website could be used for direct marketing from HCA only

Marketing

These cookies allow us to advertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf
All information these cookies collect is aggregated and therefore anonymous. No personal inforation is shared to third parties. Any personal information collected while using our website could be used for direct marketing from HCA only

Performance Cookies

These cookies allow us to know which pages are the most and least popular and see how visitors move around the site.  All information collect is annonomas unless you provide personal information to us.
If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Robert's diagnosis received virtually

Due to the COVID-19 pandemic and lockdown period, many patients saw a GP or consultant virtually. We speak to Robert Rodrigues, who had a number of virtual consultations just before the UK lockdown – consultations which led to him being diagnosed with cancer. Five months after successful surgery to remove the growth, Robert speaks to us about his experience.

Robert Rodrigues
Just before Christmas, 32-year-old Robert Rodrigues noticed a growth and tenderness around his breast tissue. By the end of February, his symptoms weren’t going away, so he decided to get in touch with his GP: “I spoke to my GP, who recommended that I go for blood tests – and it was at this point that I thought it might be best to use my private medical cover with AXA PPP healthcare which I had through my employer”, comments Robert.

Following these blood tests, he was referred to Dr Abdul Kasem, consultant breast surgeon at London Bridge Hospital and The Harley Street Clinic (both of which are part of HCA Healthcare UK), for a virtual consultation. Robert comments: “During my in-person consultation with Dr Kasem, he said that I could have a condition called gynaecomastia, something that I had already considered after doing some research online. However, when he discussed the typical symptoms of gynaecomastia with me, whilst some fitted with what I was experiencing, he was concerned that there was another underlying issue, especially as gynaecomastia usually doesn’t affect someone my age.”


Leaving no stone unturned  

As gynaecomastia can signal that there are problems elsewhere in the body, Dr Kasem decided to refer Robert to a consultant urologist, who then referred him for an ultrasound at The Harley Street Clinic because some of the markers in his blood test were unusually high. Due to this consultant needing to isolate because of COVID-19, he handed Robert’s care to his colleague, Mr Rajesh Nair, consultant urologist at London Bridge Hospital. 

Delivering the diagnosis 

On the same day as his ultrasound, Robert received a call from Mr Nair, breaking the news that he had cancer. Robert commented: “Whilst it was a complete shock to receive the cancer diagnosis, the speed in which I was diagnosed was astounding. On the phone, Mr Nair immediately informed me that surgery would be the quickest and most effective way of treating the cancer, and that by operating quickly, the prognosis was extremely positive, with a low chance of recurrence. Even though I received the diagnosis by phone, he made me feel so calm andreassured as he informed me about the next steps, which in turn made me feel more at ease with the diagnosis.”

Prioritising patient safety during the pandemic 

Despite being admitted into London Bridge Hospital during the COVID-19 lockdown period when the virus was at its peak, Robert didn’t feel anxious about being in a hospital. He adds: “I could see with my own eyes just how vigilant everyone was being in the hospital – there were so many safety precautions in place to keep patients and staff safe. The doctor’s opinion was ‘let’s act quick’ and that’s something that I was also incredibly impressed by. From the initial conversation with my urologist and having the diagnostic tests, to receiving his diagnosis and going into surgery - it all happened within seven days.” 

The operation to remove the growth was a success, and after staying at London Bridge Hospital for one night, he was ready to return home. As part of his ongoing monitoring he has had regular blood tests and CT scans where appropriate. Four months on, he has started a new job and is back to full fitness.  

His words to those who are experiencing worrying symptoms: “Definitely talk to your doctor about any concerning symptoms you might have. In most cases, it will turn out to be nothing serious, but it’s best to get it checked – just in case. If you’re nervous about being in a doctor’s surgery, you can speak to them over the phone or even via video chat. Just don’t delay in speaking to someone – nothing is more important than your health.” 

To book a virtual consultation with one of our consultants, please call our bookings team on 020 3993 4995 or contact your consultant’s medical secretary. 

This content is intended for general information only and does not replace the need for personal advice from a qualified health professional.
back to top