HCA Healthcare UK Urgent Care Centres

  • Open 7 days a week
  • No appointment needed for adults - just walk in
  • Triage within 15 minutes*
  • £120 initial consultation for adults 

 

For life-threatening conditions, please call 999 or visit your nearest emergency department immediately.

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URGENT CARE AT HCA UK

Why choose us?

HCA UK’s Urgent Care Centres give you expert medical care without needing an appointment.*  Whether you’re feeling unwell, have a minor injury, or simply need to be seen quickly, our experienced doctors are here to help in a calm, relaxed and professional environment. 

Consultations start at £120 with any extra costs, such as tests or scans, all explained upfront. Plus, if you need specialist care, you’ll have access to HCA UK’s network of leading specialists.

Conditions we treat include:

  • Bladder and kidney problems
  • Broken bones
  • Chest infections and respiratory problems
  • Flu symptoms
  • Minor burns and wounds
  • Persistent headaches
  • Sports injuries
  • Stomach problems
  • Urinary infections
  • Women’s health conditions
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Imaging, tests and scans

Fast, accurate results

At our Urgent Care Centres, you’ll have fast access to on-site imaging and diagnostic tests, so you can get the answers you need as soon as possible. Our expert radiologists and doctors work together to assess your condition accurately and quickly – that means blood test results in as little as 30 minutes and imaging scan reports typically within the hour.

If you do need a scan or test, we’ll explain everything clearly, including costs, before going ahead. And if you need further treatment, we can arrange fast referrals to leading specialists within the HCA UK network.

  • Bladder scans
  • Blood tests
  • CT scans
  • Laboratory services
  • Ultrasound scans
  • X-rays
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If you have non-urgent symptoms

Get in touch and book a same-or next-day GP appointment

For urgent but non-life-threatening symptoms

There’s no need to book an appointment, adults can walk straight in at one of our Urgent Care Centres
 

Urgent and life-threatening symptoms

If you’re experiencing life-threatening symptoms, such as chest pains or shortness of breath:

Call 999 or visit your nearest emergency department immediately 

Find your nearest Urgent Care Centre

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Urgent Care Centre at London Bridge Hospital

London Bridge Hospital 29 Tooley Street SE1 2PR London
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Urgent Care Centre at The Wellington Hospital

The Wellington Hospital 8A Wellington Place NW8 9LE London
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Urgent Care Centre at The Princess Grace Hospital

The Princess Grace Hospital 42-52 Nottingham Place W1U 5NY London
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Urgent Care Centre at The Lister Hospital

The Lister Hospital Chelsea Bridge Road SW1W 8RH London
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Urgent Care Centre for Children

234 Great Portland Street W1W 5QT London
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Urgent Care Centre at The Harborne Hospital

Mindelsohn Way B15 2FQ Birmingham

How much will it cost?

When it comes to pricing for urgent care, we believe transparency is key. 

While we ask that all initial consultations are paid for upfront, we’ll give you receipts so you can claim it back from your private medical or travel insurance company if necessary.

Should you need further care via a consultant referral, we’ll explain the cost of that care to you in full before anything happens. If you have private medical insurance, you’ll need to check in with your medical provider to make sure you’re covered for this treatment.

Packages and procedure prices are additional to the initial consultation fee, unless specified.

Doctor consultation - £120
(Follow-up consultation within 7 days - £80)

Nurse consultation - £65
Our packages start from:

Upper limb fracture (such as broken arm or wrist, includes consultation, X-ray) - £322 
Lower limb fracture (such as broken leg or ankle, includes consultation, X-ray) - £322
Strep throat (includes consultation and 48-hour swab result) - £192
Suture (includes consultation and small wound) - £220
Chest infection (includes consultation, x-ray and infection blood tests) – £444
Dressing (includes nurse consultation and small dressing) - £125
Urinary Tract Infection (UTI) (includes consultation, urine dip) - £160
Deep Vein Thrombosis (DVT) (includes consultation and blood clot tests) - £240
Cardiac chest pain (includes consultation, ECG, cardiac blood package) - £380
Our blood packages start from:

Abdominal pain tests - £125 (includes urine culture with blood tests)
Cardiac chest pain tests - £156 (includes a test for Troponin protein levels)
Infection tests - £156 (includes Blood cultures)
Blood clot tests - £120 (includes a test for D-Dimer protein fragment levels)
Prices start from:

X-ray - £200
Small dressing - £66
Wound glue - £58
Finger injury - £42
Eye wash - £63
Abscess drainage and removal - £198
FBC blood test - £44
PSA blood test - £113
Electrocardiogram (ECG) - £104
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Urgent care for children

Our Urgent Care Centre for Children is the only facility of its kind in the UK. Based at The Portland Hospital, the UK’s only private hospital dedicated to the care of women and children, the centre is dedicated to providing timely medical attention and specialist care to all children from newborns to 17-year-olds.

You’ll need an appointment, which you can book below, each one costs £170.

Address: Urgent Care Centre for Children at The Portland Hospital, 
London W1W 5QT 

Open: 8am – 8pm (last appointment at 7:30pm)

Nearest tube station: Great Portland Street and Euston Square

We also see adolescents aged 16 and over at The Wellington Hospital Urgent Care Centre in St John's Wood.

Urgent Care Centre FAQs

No, they’re not the same. Urgent Care Centres are designed to treat minor injuries and illnesses that require immediate attention but aren’t life-threatening. These include sprains, broken bones, minor head injuries, minor cuts and burns, ear or throat infections, and urinary tract infections. For life-threatening conditions like heart attacks or strokes, you should contact 999 or go to the nearest emergency department immediately.
For adults, we offer a walk-in service, with no appointment necessary. 

Appointments are required for the Children's Urgent Care Centre at The Portland Hospital. You can book an appointment by calling us on 020 3993 8657.
For adults, the initial consultation fee is £120, which we ask you to pay upfront. Additional charges for treatments or tests will be discussed with you beforehand. Some example prices include:

Dressing change: £60
Small steri-strip closure: £55
Wound closure with glue: £50
Follow-up consultation with a doctor: £80
Nurse consultation: £65

We’ll give you receipts so you can make claims with private medical or travel insurance. Further treatment costs, if needed, will be explained, and you can seek authorisation from your insurer.
We aim to triage patients within 15 minutes** of arrival. Patients are seen in order of arrival unless someone presents with a more urgent clinical need. After registration, a nurse will assess you, manage your pain, and organise any necessary tests. You’ll then be seen by an urgent care doctor who can order further tests if required.
Urgent Care Centres do not handle life-threatening emergencies. If you suspect a heart attack, stroke, or severe trauma, call 999 immediately. In addition to this, we also do not treat:
  • Mental health crises, such as acute confusion
  • Severe trauma
  • Pregnancy-related issues beyond 20 weeks or severe pain and bleeding at any point in pregnancy
  • Overdose or toxic substance exposure
  • Severe burns
This list is not exhaustive, and in some cases, we may redirect you to the appropriate healthcare service.
Most patients (96.2%) are treated on their first visit. If you need ongoing care, we have a network of on-call consultants across multiple specialties. If you do need additional tests or treatment we’ll explain all costs to you in advance so you can speak to your insurance provider to get pre-authorisation. Self-pay options are also available.
We have pharmacy departments at all our main hospitals and outpatient clinics. Prescriptions can be filled out onsite or at your local pharmacy if that’s easier. 

*Our Urgent Care Centre for children at The Portland Hospital is by appointment only.

**An average of 94.25% people were seen within 15 minutes from January 2023 to December 2023.