Whether you're a patient, relative or a visitor to The Princess Grace Hospital, we want to ensure that your experience is a positive one.

We ask that if you do encounter any problems, however small, please let us know. We are continually striving to improve our service and care, and your comments and feedback are invaluable in helping us to do this.

You can leave your feedback by completing one of our patient questionnaires, available in any patient room or by asking any member of staff.

All complaints can be sent in writing to:

Miranda Dodd
Chief Executive Officer
c/o Henal Patel,
The Princess Grace Hospital,
42-52 Nottingham Place,
London W1U 5NY

Or you can email.

Find out more about the HCA complaints process.