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Your visit

We know that being diagnosed with cancer can be a time of worry and uncertainty for you and your loved ones. That's why we do everything we can to make Harley Street at University College Hospital a comfortable, supportive and caring environment.

What you need to know

If you're coming in for a day-case procedure

Our day-case chemotherapy unit is located on the 5th floor of The UCH Macmillan Cancer Centre on Huntley Street. This is only about 250 metres away from the main University College Hospital building. When you arrive, you don't need to report to the ground floor reception. Instead, take the lifts to the 5th floor where you'll be met by our reception staff. Depending on the type of treatment you're having, you'll either have a private bedroom or a comfortable reclining chair in the chemotherapy unit. You'll have a choice of specially prepared meals, snacks and drinks to enjoy during your visit.

If you're coming for an outpatient appointment

You may be visiting us for an outpatient appointment. Often these appointments are to see your consultant or to have a routine test or scan done. Our outpatient department is on the 5th floor of The UCH Macmillan Cancer Centre on Huntley Street. This is only about 250 metres away from the main University College Hospital building. When you arrive, you don't need to report to the ground floor reception. Instead, take the lifts to the 5th floor where you'll be met by our reception staff. Sometimes scans, radiotherapy and tests are done elsewhere in the hospital. If so, we'll let you know where to go in your appointment letter.

If we'll be caring for you overnight

As part of your treatment, you may be cared for in hospital overnight or for a few days. Our inpatient services are on the 15th floor of the main hospital on Euston Road. Here you'll have your own comfortable room with an en-suite bathroom, wi-fi and satellite TV. We provide fresh linen and towels and will clean your room daily. We'll let you know what you need to bring with you for your stay, including any medication or personal items. Each day, you'll be able to choose a delicious breakfast, lunch and three-course dinner, all served in the comfort of your room. A relative or carer is welcome to stay with you in your room overnight.

If you're visiting someone

You're welcome to visit friends and family under our care at any time. You'll find our inpatient services on the 15th floor of the main hospital on Euston Road. Take the lift to the 15th floor and follow the signs to 'Harley Street at University College Hospital'. Our reception team will be there to guide you. Children are welcome to visit, but they must be supervised by an adult. We recommend you don't bring very young children with you, especially those who haven't been immunised. If you've had a cold or been unwell, please wait to visit until you're better. Please note that in some areas there may only be room for one visitor at a time.

International patient in reception

International patients

If you're travelling from abroad for care at one of our hospitals, our dedicated international team will support you throughout your time with us.

World-leading cancer research

As part of HCA Healthcare UK, our patients have direct access to clinical trials at Sarah Cannon Research Institute. If you're eligible and choose to participate, you may receive innovative new treatment and play an essential role in helping to improve cancer care for future patients.
We want you — and your relatives and carers — to be fully involved with your care at every stage.
Claire Smith

CEO of Harley Street at University College Hospital

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