General enquiries

+44 (0) 20 7079 4399

Call HCA from 8am-8pm Mon-Fri and 9am-5pm Sat

Patient Information

Quality Comfort Cleanliness

On arrival, a member of the concierge team will greet you, escort you to your room and will help make your stay comfortable.

If you are staying in one of our hospitals you will find our rooms, elegant, clean and comfortable (we pride ourselves on the cleanliness of our hospitals). Most of our rooms are single occupancy with en-suite shower rooms, TV, satellite channels, radio, direct dial telephone and wi-fi. Your selected hospital will give you more exact details of available rooms.

Visiting times are flexible and there are special menus available for dietary and cultural needs.

We can also arrange translators and if you and your family have travelled from overseas, we offer help and information about local accommodation. Our International Patients section has more information about these services.

Our commitment to patients

If you would like to know more about our approach to care for our patients, then please feel free to read our HCA Code of Conduct, which all our staff must sign up to.


We regularly ask our patients for feedback about their care. When you arrive at one of our hospitals we'll tell you how you can give us your views during or after your visit.

The Harley Street Clinic
The Lister Hospital
The Lister Fertility Clinic
London Bridge Hospital
The Portland Hospital
The Princess Grace Hospital
Wellington hospital
HCA Healthcare UK at The Shard
The Harley Street Clinic Children's Hospital
Harley Street Queens
Harley Street at University College Hospital
The Christie Clinic
Sarah Cannon Research UK
Blossoms Healthcare
HCA Laboratories
Roodlane Medical
The Wilmslow Hospital
Galen Health Partners
The London Gamma Knife Centre at St Bartholomew's
HCA Healthcare UK

© copyright 2008 - 2017 HCA Healthcare UK.

Registered Name: HCA International Limited; The part of the UK in which it is registered: England and Wales;
Registered Number: 03020522; Registered Office Address: 242 Marylebone Road London NW1 6JL.