Quality Comfort Cleanliness
On arrival, a member of the concierge team will greet you, escort you to your room and will help make your stay comfortable.
If you are staying in one of our hospitals you will find our rooms, elegant, clean and comfortable (we pride ourselves on the cleanliness of our hospitals). Most of our rooms are single occupancy with en-suite shower rooms, TV, satellite channels, radio, direct dial telephone and wi-fi. Your selected hospital will give you more exact details of available rooms.
Visiting times are flexible and there are special menus available for dietary and cultural needs.
We can also arrange translators and if you and your family have travelled from overseas, we offer help and information about local accommodation. Our International Patients section has more information about these services.
Our commitment to patients
If you would like to know more about our approach to care for our patients, then please feel free to read our HCA Code of Conduct, which all our staff must sign up to.
We regularly ask our patients for feedback about their care. When you arrive at one of our hospitals we'll tell you how you can give us your views during or after your visit.