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Content Management and Responsibility

HCA International Limited, "HCA", and the hosts of this website, accept no responsibility for, and exclude all liability in connection with browsing this website, use of information on this website and downloading any material from it, including, but not limited to, any liability for errors, inaccuracies, omissions or misleading or defamatory statements. This Website is intended to enable information relevant to the work of HCA, to be freely available on the World Wide Web. Whilst HCA hopes you find this website interesting and informative, the contents are for general information only. HCA believes the contents to be true and accurate as at the date of writing, but can give no assurances or warranties regarding the accuracy, currency or applicability of any of this website's contents. As such, the contents of this website should not be relied upon. In addition, none of the content of this website will form any contract between HCA and any user of the website, nor constitute any offer by HCA. The use of and access to pages of the HCA website is subject to the foregoing disclaimer, and terms and conditions set out below. By using or accessing this Website, you agree to be bound by these terms and conditions.

HCA shall not be liable for any loss or damage howsoever arising in connection with the content of the website. HCA does not guarantee that the website will be error-free, omission-free, uninterrupted or without delay.

Whilst HCA makes all reasonable attempts to exclude viruses from the website, we cannot guarantee that the website will be virus free and accept no liability in the unlikely event that the website is not virus free.

Users are recommended to take appropriate safeguards before downloading information from this website.

HCA will not share your confidential information with anyone outside of the HCA Group. You are prohibited from posting or transmitting, to and from, the Website any unlawful, threatening, defamatory, obscene, and pornographic or other material which would violate any law.

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom mainland. HCA makes no representation that any information, product or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this website from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We have tried to cover all cookies in this list that we or our service providers use. Please be aware that there may be a delay in updating this list. If you do notice any discrepancies please be sure to let us know.

Category 2: performance cookies

These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

"By using our website, you agree that we can place these types of cookies on your device."

List of cookies:

Name: Google Analytics
What they do: Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.
Utma - this expires after 2years
Utmb - expires after 30 mins
Utmc - session cookie which expires at the end of use
Utmz - expires after 6 months

Name: AdInsight
What they do: These cookies are used to help measure phone call analytics. They track visitor numbers who contact us by phone so we can improve our marketing communications.
_adiCookieCheck - this expires at the end of session
Name: adiLP
What it does: This is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking.
Duration: expires after 1 hour
Name: adiV
What it does: This contains an identifier number which is used by AdInsight to track a visitor over time. This allows AdInsight to show multiple visits made by a customer over time from the same browser. This cookie is set to expire 1 year after the visitor leaves the website.
Duration: expires after 1 year
Name: adiVi
What it does: This contains an identifier number which is used by AdInsight to help track a visitors path while they are on the website. This cookie is set to expire 30 minutes after the visitor leaves the website.
Duration: expires after 1 hour

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

The information these cookies collect are anonymised and they cannot track your browsing activity on other websites.

"By using our website, you agree that we can place these types of cookies on your device."

List of cookies:

Name: YouTube
What they do: This cookie allows videos to be streamed through the website. It does not collect personal information about the user of a device.
Duration: This cookie expires after 1 year

Removing and disabling cookies

If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However this will affect the functionality of the websites you visit. For more help on how to disable your cookies or delete them visit

Copyright and Trademark

All content on this website is subject to copyright and some content such as logos and names are registered trademarks. Copyright material can be downloaded for private research, study or HCA business use only to the extent permitted by law. Any other use will require the permission of the copyright owner of the material. The copying, distribution or publishing of information provided on this website is prohibited.

Links to Websites

This website contains hypertext links to third party websites. HCA cannot provide any warranty (express or implied) as to the accuracy or source of information contained on these websites. Hypertext links from the HCA website to third party websites do not constitute any endorsement of these third party organisations.

The provision of a link to an external website does not constitute any authorisation to access material within that website. All information on this website, including links to other websites, is provided for information and convenience only. No endorsement of any other website by HCA is expressed or implied by the presence of a link to the same on the HCA website. HCA accepts no responsibility for the quality of resources to be found on external websites or for any loss or damage sustained by a user of any external websites accessed through a link that appears on the HCA website howsoever caused, and anyone using the same does so at their own risk.

HCA accepts no responsibility, nor liability for the privacy of personal information posted by users to link to websites. As HCA's Website may provide links to third party websites, users should review the individual websites' privacy policies to learn more about what, why and how they collect and use personally identifiable information.

Websites linked to via HCA's website may have their own copyright and trademark protected materials. Users are strongly advised to review any terms and conditions or disclaimers on the website in question.

HCA reserves the right to attempt to identify, track and to disclose the identity of any individual to a regulator or to the police whom it suspects of trying to gain unauthorised access to computer systems or resources through its website.

Data Protection

HCA is registered under the Data Protection Act 1998. The confidentiality of your information is of paramount concern to HCA. To this end, HCA fully complies with data protection legislation and medical confidentiality guidelines. Information submitted to HCA over this website is normally unprotected until it reaches us. Users are requested not to send confidential details or credit card numbers, for example, by email, unless specifically requested by HCA.

We will retain data about you which we obtain as a result of you visiting this website. We may use that information to provide you with details of products or services (whether provided by us or others) which we believe may interest you, unless you indicate at the relevant part of the Website to the contrary.

When you send an email or complete an enquiry form, HCA will not share your email address or private information with anyone outside of the HCA Group, with the exception of consultants who provide the services about which you are enquiring or other suppliers (in particular those who support our IT systems) who are under strict confidentiality requirements.


Although every reasonable effort is made to ensure that files are free of defects, there are no guarantees that they are free from defects, such as computer viruses. Therefore, no warranty or guarantee is given by HCA, regarding files downloaded or accessed through HCA's website or through a link accessed via HCA's website.

Reliability of Information

The resources made available on this website, are for general guidance only. Nothing on this website is intended to constitute professional legal, medical or any other type of professional advice to anyone. Users should contact HCA directly for advice concerning specific matters before making any decision.

HCA shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website. The information contained in any such materials is not intended nor implied to be a substitute for professional medical advice nor is it intended to be for medical diagnosis or treatment.

All content on the Website is governed by a number of HCA policies and Code of Conduct (copies are available on request). If you should come across any material that may be in breach of any HCA policy or the Code of Conduct, or any relevant legislation, please advise the Chief Information Officer, without delay, so appropriate remedial action (if deemed necessary by HCA) can be taken.

Website Availability

Although the Website has been tested and should work correctly under normal circumstances, there are many factors both within and outside of the control of HCA, which may prevent the website from being available. No responsibility is accepted by HCA, for any losses howsoever caused that may arise from an inability to access or to access resources through its Website. If you find any errors within the HCA website site, including links that do not work, pages linked to the wrong document and out of date information, please notify the Chief Information Officer, without delay, to enable these to be rectified.

Logged Information

HCA may keep a record of the number of times a page is accessed in order to analyse trends, administer the website, and to see what pages are accessed the most. These records do not contain personal information.


HCA does not warrant the accuracy, completeness, currency, or reliability of any of the content or data found on this website and HCA assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer or other equipment or other property on account of your access to, use of, or browsing in the website. In no event shall HCA be liable for any injury, loss, claim, damages, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings) whether based in contract, tort, strict liability, negligence, product liability or otherwise. The entire risk as to the quality, performance and use of this website is with you. Any communications, messages and other information obtained while using the Website is obtained at your risk and you bear the entire responsibility for any losses that you may experience as a result of your use of our website.

The service and materials on this website are provided "as is" and HCA and the hosts of this website expressly disclaims any and all warranties, express or implied, to the extent permitted by law including but not limited to warranties of satisfactory quality, merchantability or fitness for a particular purpose, with respect to the service or any materials.


You shall indemnify and keep HCA indemnified against all actions, claims, losses, costs (including all legal costs actually incurred or otherwise), damages and expenses that are suffered or incurred by HCA whether or not reasonable or otherwise foreseeable or avoidable which arise directly or indirectly from any breach or alleged breach by you of any of these terms.


The display of any trademark on this website does not imply that any license has been granted by its owner. No trademark infringement is intended and no suggestion is made that the owner of the trademark endorses our product or services. Equally, our display of the trademark does not constitute an endorsement or approval by us of the trademark owner, its Website or its product and/or services.

Governing Laws and Severability

The terms and conditions of use of the website as provided by HCA shall be governed by English Law. If any part of this notice and disclaimer is deemed unlawful, void or for any reason unenforceable then that part will be deemed severable and will not affect the validity and enforceability of the remaining parts.

By accessing and/or using this website you agree to accept the terms and conditions above.


The Harley Street Clinic
The Lister Hospital
London Bridge Hospital
The Portland Hospital
The Princess Grace Hospital
Wellington hospital
Harley Street at University College Hospital
Harley Street Queens
The Christie Clinic
Sarah Cannon Research UK
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Roodlane Medical
Galen Health Partners
52 Alderley Road
The London Gamma Knife Centre at St Bartholomew's
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© copyright 2008 - 2016 HCA Healthcare UK.

Registered Name: HCA International Limited; The part of the UK in which it is registered: England and Wales;
Registered Number: 03020522; Registered Office Address: 242 Marylebone Road London NW1 6JL.