We want you to be comfortable, and strive to make your stay with us as relaxing as possible.
The service starts before your admission
Naturally, you are welcome to visit your hospital before your admission, simply contact us in advance to arrange a suitable time. In addition, a week or two before admission, our Pre-Assessment Clinic will make sure that you are fit for the operation, give you a clear understanding of your hospital stay, the operation itself and any family support or discharge plans that may need to be prepared.
We are more than happy to arrange taxis or private cars to transport you to and from your hospital.
A personal greeting
On arrival, a member of the concierge team will greet you and escort you to your room to help make your stay comfortable. They will also show you around the facilities on offer.
You will enjoy premium accommodation throughout your treatment and after-care. Your private en-suite room will be fitted with all the conveniences you expect:
- Nurse call system
Your room will also include fine linen, luxurious bath and hand towels, and a range of toiletries.
Keeping in touch
You will have your own private and direct telephone line so you can keep in touch with family, friends and the office. Any additional services you may need, such as free wi-fi or a fax machine, can easily be arranged.
A la carte menu
Our experienced catering and dietetic teams work hard to create a varied and delicious à la carte menu that will cater for any social, religious or cultural needs. Should your condition and medication permit, we can also provide a fine choice of wines.
If you have any special dietary requirements do let us know so that we can create something special just for you. Registered dieticians are also available to advise on therapeutic diets that may assist your recovery.
Welcoming and friendly
We take pride in how we look after our patients, and can guarantee a welcoming, friendly and caring environment where you will be treated with the utmost respect and dignity.
We believe that the little things can make a big difference and know that the more comfortable your hospital experience is, the faster you will recover and return to your everyday life.