General enquiries

+44 (0) 20 7079 4399

Call HCA from 8am-8pm Mon-Fri and 9am-5pm Sat

About HCA

Your Stay

We want you to be comfortable, and strive to make your stay with us as relaxing as possible.

The service starts before your admission

Naturally, you are welcome to visit your hospital before your admission, simply contact us in advance to arrange a suitable time. In addition, a week or two before admission, our Pre-Assessment Clinic will make sure that you are fit for the operation, give you a clear understanding of your hospital stay, the operation itself and any family support or discharge plans that may need to be prepared.

Taxi service

We are more than happy to arrange taxis or private cars to transport you to and from your hospital.

A personal greeting

On arrival, a member of the concierge team will greet you and escort you to your room to help make your stay comfortable. They will also show you around the facilities on offer.

Premium accommodation

You will enjoy premium accommodation throughout your treatment and after-care. Your private en-suite room will be fitted with all the conveniences you expect:

  • Nurse call system
  • Radio
  • Television

Your room will also include fine linen, luxurious bath and hand towels, and a range of toiletries.

Keeping in touch

You will have your own private and direct telephone line so you can keep in touch with family, friends and the office. Any additional services you may need, such as free wi-fi or a fax machine, can easily be arranged.

A la carte menu

Our experienced catering and dietetic teams work hard to create a varied and delicious à la carte menu that will cater for any social, religious or cultural needs. Should your condition and medication permit, we can also provide a fine choice of wines.

If you have any special dietary requirements do let us know so that we can create something special just for you. Registered dieticians are also available to advise on therapeutic diets that may assist your recovery.

Welcoming and friendly

We take pride in how we look after our patients, and can guarantee a welcoming, friendly and caring environment where you will be treated with the utmost respect and dignity.

We believe that the little things can make a big difference and know that the more comfortable your hospital experience is, the faster you will recover and return to your everyday life.

The Harley Street Clinic
The Lister Hospital
The Lister Fertility Clinic
London Bridge Hospital
The Portland Hospital
The Princess Grace Hospital
Wellington hospital
HCA Healthcare UK at The Shard
The Harley Street Clinic Children's Hospital
Harley Street Queens
Harley Street at University College Hospital
The Christie Clinic
Sarah Cannon Research UK
Blossoms Healthcare
HCA Laboratories
Roodlane Medical
The Wilmslow Hospital
Galen Health Partners
The London Gamma Knife Centre at St Bartholomew's
HCA Healthcare UK

© copyright 2008 - 2017 HCA Healthcare UK.

Registered Name: HCA International Limited; The part of the UK in which it is registered: England and Wales;
Registered Number: 03020522; Registered Office Address: 242 Marylebone Road London NW1 6JL.